Field Collection Team Leader - Pontianak
cermaticom· Business Operation - Non mass
About this role
Company Description
Job Description
- Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.
- Memberikan laporan, informasi dan feedback terhadap atasan terhadap pencapaian target Deliquency, Moving AR secara harian, mingguan dan bulanan.
- Membantu kolektor dalam melakukan upaya penagihan terhadap customer yang bersifat kasus.
- Mensupervisi tim serta memberikan coaching bagi Field Collector.
- Memberikan penanganan terhadap Field Collector yang performanya menurun.
- Monitoring hasil kunjungan dan jumlah kunjungan Field Collector
- Melaporkan dan mendiskusikan pencapaian target, masalah dan kesulitan yang dialami kepada atasan.
- Membagi wilayah penanganan untuk masing-masing collector.
- Mengelola dan monitoring pembayaran konsumen.
- Memberikan analisa penanganan konsumen dan melaporkannya ke atasan.
- Melakukan review dan memberikan persetujuan terhadap rencana kunjungan.
- Melaporkan dan mendiskusikan pencapaian target cabang, masalah dan kesulitan yang dialami kepada atasan.
Qualifications
- Minimal pengalaman 3 tahun di bank / leasing dan atau multifinance (mempunyai pengalaman di industri fintech akan menjadi nilai tambah)
- Minimal pendidikan D3
- Lebih diutamakan bagi yang memiliki pengalaman sebagai supervisor/koordinator Field Collector
- Memiliki kendaraan bermotor dan minimal SIM C (SIM A lebih disukai)
- Mempunyai kemampuan komunikasi dan negosasi yang baik serta memiliki leadership yang baik, jujur, loyal, serta mampu bekerja dengan target
- Mampu bekerja keras dan dapat bekerja sama dalam tim
- Menyukai pekerjaan lapangan
- Mempunyai kompetensi yang baik terutama di bidang field collection (penagihan lapangan) untuk pinjaman tanpa jaminan
- Mampu mengoperasikan Microsoft Office
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Field Collection Team Leader - Pontianak position at cermaticom?
The salary for this Field Collection Team Leader - Pontianak role at cermaticom is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Collection Team Leader - Pontianak position at cermaticom located?
This Field Collection Team Leader - Pontianak role at cermaticom is based in Pontianak, Pontianak, West Kalimantan, Indonesia, West Kalimantan, id. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Collection Team Leader - Pontianak role at cermaticom full-time or part-time?
This is listed as a Contract position. It is posted as a Field Collection Team Leader - Pontianak role in the Business Operation - Non mass department at cermaticom.
Which team or department does the Field Collection Team Leader - Pontianak at cermaticom belong to?
This Field Collection Team Leader - Pontianak position is part of the Business Operation - Non mass department at cermaticom. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Collection Team Leader - Pontianak position at cermaticom?
Click the "Apply Now" button on this page. You will be redirected to cermaticom's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Field Collection Team Leader - Pontianak job at cermaticom posted?
This Field Collection Team Leader - Pontianak position at cermaticom was posted on Jul 24, 2025. Apply as soon as possible — early applications are often reviewed first.
Field Collection Team Leader - Pontianak
cermaticom
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