Regional Operations Manager

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

As the Regional Operations Manager (Corporate), you'll be the driving force behind operational excellence across a region of GYG restaurants — leading, coaching, and developing a team of Senior Culinary & Operations Coaches and Culinary & Operations Coaches to deliver exceptional food, outstanding guest experiences, and strong commercial results.

You will translate state strategy into clear, consistent execution, build high-performing teams, and ensure there is no compromising on food safety, quality, and operational standards.

Who you are:

• Experienced multi-site leader in QSR, hospitality, or food & beverage - you've lead managers before.
• Passionate about delivering culinary excellence and high quality outcomes - you're willing to roll up your sleeves and execute.
• A natural coach who builds capability, holds teams accountable, and develops people for future roles.
• Commercially sharp - experienced in driving sales, labour and profitability outcomes.
• Clear communicator with strong interpersonal and relationship management skills at all levels.
• Experience translating strategy into operational execution across multiple locations.
• Exceptional stakeholder management and communication skills.
• A true GYG brand advocate who leads by example.
• Tech-savvy across Microsoft Office, and quick to adopt GYG systems (Crunchtime, Workday, Tanda, etc.).
• Holds a valid Australian driver's licence with ability and willingness to travel intrastate and interstate.
• Knowledgeable on compliance: RSA, Food Safety, visa requirements, Awards/EAs, and WHS obligations

What's in it for you:

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Career growth – Australia and internationally.
• Opportunity to become a franchisee.
• Annual bonus scheme - short term and long term incentive.
• Yellow Heart Awards that recognise our highest performers.

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Qualifications

Additional Information