Shift Leader - Franchise

guzmanygomez· Franchise Restaurants
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About this role

Company Description

We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do. 

Job Description

Are you a passionate and driven individual looking to take your leadership skills to the next level? We're seeking an enthusiastic Shift Leader to join our franchise team at GYG Oran Park, Australia. As a Shift Leader, you'll play a crucial role in ensuring smooth daily operations, delivering exceptional customer service, and fostering a positive work environment.

  • Oversee daily operations, including staff scheduling, inventory management, and cash handling
  • Ensure compliance with food safety regulations and maintain the highest standards of cleanliness and hygiene
  • Provide excellent customer service and efficiently resolve any customer concerns or complaints
  • Train and mentor new team members, supporting their development and integration into the team
  • Monitor and maintain product quality and consistency throughout your shift
  • Assist in implementing new procedures and promotions as directed by management
  • Contribute to achieving sales targets and improving overall restaurant performance
  • Communicate effectively with team members, management, and customers
  • Adapt to changing priorities and make quick decisions in a fast-paced environment
  • Support franchise-specific initiatives and maintain brand standards

Qualifications

  • Previous leadership or supervisory experience in hospitality or quick-service restaurants
  • Strong communication and time management skills
  • Positive attitude and passion for team success
  • Knowledge of franchise operations and brand standards
  • Ability to work efficiently in a fast-paced environment
  • Excellent problem-solving skills and attention to detail
  • First Aid Certificate
  • CPR Certificate
  • Food Safety Supervisor Certification
  • Responsible Service of Alcohol (RSA)
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Strong organisational skills and ability to multitask effectively
  • Commitment to ongoing learning and professional development

Additional Information

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Frequently Asked Questions

Is the salary disclosed for the Shift Leader - Franchise position at guzmanygomez?
The salary for this Shift Leader - Franchise role at guzmanygomez is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Shift Leader - Franchise position at guzmanygomez located?
This Shift Leader - Franchise role at guzmanygomez is based in NSW, Oran Park, Oran Park, NSW, Australia, au. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Shift Leader - Franchise role at guzmanygomez full-time or part-time?
This is listed as a Casual position. It is posted as a Shift Leader - Franchise role in the Franchise Restaurants department at guzmanygomez.
Which team or department does the Shift Leader - Franchise at guzmanygomez belong to?
This Shift Leader - Franchise position is part of the Franchise Restaurants department at guzmanygomez. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Shift Leader - Franchise position at guzmanygomez?
Click the "Apply Now" button on this page. You will be redirected to guzmanygomez's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Shift Leader - Franchise job at guzmanygomez posted?
This Shift Leader - Franchise position at guzmanygomez was posted on Jan 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Shift Leader - Franchise
guzmanygomez
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