Medical Business Associate - Radiology

Company Description

Schedule: 40 Hours Weekly, 2-10pm occasional Saturdays

More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You  

• Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 
• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  
• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. 
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  

Job Description

A Day in the Life 

• As a Medical Business Associate within the Radiology Department, you serve as the first point of contact for patients and their families, helping create a welcoming, efficient, and supportive experience from the moment they arrive. Your professionalism, communication, and attention to detail play an important role in supporting exceptional patient care throughout the imaging process.
• In this role, you will obtain and verify all required patient demographics and complete check in process for radiology exams.
• You will help set the tone for each patient visit by greeting patients professionally in person and over the phone, responding compassionately and effectively to patient and family needs, and supporting a smooth and positive radiology experience.

Qualifications

What’s Required  

• High school graduate or GED
• 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
• Proficient in typing, Windows, and experience with multiple computer systems.

Additional Information

Are you Munson Material? Apply today! 

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.