ServiceNow Business Analyst
beyond20· Technology Implementation and Services
About this role
Beyond20 is seeking a strong ServiceNow Business Analyst to join our growing consulting and implementation practice. We are looking for candidates that have an analytical way of thinking and can explain difficult concepts to non-technical users. The position will operate with significant autonomy, exercising independent judgement and decision making with respect to matters of significance.
Essential Duties and Responsibilities:
- Work with ServiceNow implementation project teams, gathering requirements and drafting user stories.
- Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements.
- Provide group facilitation, training, and additional forms of knowledge transfer. Serve as the key coordinator between customers and multiple project teams
Required Qualifications:
- 3+ years of experience as a ServiceNow business analyst
- Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members
- Excellent problem-solving and collaborative skills
- Strong leadership and team building skills
- Eligible to obtain and maintain Government Security Clearance.
Preferred Qualifications:
- ServiceNow System Administrator (CSA) certification
- Experience with CMDB, SACM and/or Service Catalog analysis
- Experience with Continual Improvement initiatives
- Understanding of ITIL best practices
- ITIL Foundations training or certification
- Certified ScrumMaster (CSM) Certification
Frequently Asked Questions
Is the salary disclosed for the ServiceNow Business Analyst position at beyond20?
The salary for this ServiceNow Business Analyst role at beyond20 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the ServiceNow Business Analyst job at beyond20 remote?
Yes, this ServiceNow Business Analyst position at beyond20 is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Is the ServiceNow Business Analyst role at beyond20 full-time or part-time?
This is listed as a Full Time position. It is posted as a ServiceNow Business Analyst role in the Technology Implementation and Services department at beyond20.
Which team or department does the ServiceNow Business Analyst at beyond20 belong to?
This ServiceNow Business Analyst position is part of the Technology Implementation and Services department at beyond20. See the full job description for more information about the team structure and responsibilities.
How do I apply for the ServiceNow Business Analyst position at beyond20?
Click the "Apply Now" button on this page. You will be redirected to beyond20's official application portal hosted on bamboohr where you can submit your application directly.
When was the ServiceNow Business Analyst job at beyond20 posted?
This ServiceNow Business Analyst position at beyond20 was posted on Jul 13, 2023. Apply as soon as possible — early applications are often reviewed first.
ServiceNow Business Analyst
beyond20
You'll be redirected to beyond20's official application page on bamboohr.