murex support analyst
About this role
Company Description
Job Description
Location: Chicago, IL (60604)
Duration: 4-6+ Months
Robust knowledge in the following areas of Murex:
- FO/MO/BO functionalities
- Back Office Support – OSP, workflow, payments, accounting, confirmations
- Front office – Deal entry, simulation, pricing, pretrade rules, understanding of trading products
- Middle Office – VAR, RISK
- Creating/editing simulation views/layouts
- Trade workflows
- Adding/editing typologies (structures)
- Importing test cases/configuration changes
- End of Day (EOD) Processing.
- Monitor Murex based support tickets, provide support with all end-user issues, escalate issues to the support manager as needed.
- Communicate effectively in non-technical terms with end users to troubleshoot issues and bring to resolution.
- Ability to not only diagnose Murex issues but effectively train internal support staff on how to diagnose similar issues going forward.
- Contribute to customer and support analyst “how to” documentation, knowledge base articles, and internal troubleshooting guides.
- Ability to prioritize tasks and manage time effectively under time constraints.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the murex support analyst position at 360itprofessionals1?
The salary for this murex support analyst role at 360itprofessionals1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the murex support analyst position at 360itprofessionals1 located?
This murex support analyst role at 360itprofessionals1 is based in Chicago, Chicago, IL, United States, IL, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the murex support analyst role at 360itprofessionals1 full-time or part-time?
This is listed as a Contract position. It is posted as a murex support analyst role at 360itprofessionals1.
How do I apply for the murex support analyst position at 360itprofessionals1?
Click the "Apply Now" button on this page. You will be redirected to 360itprofessionals1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the murex support analyst job at 360itprofessionals1 posted?
This murex support analyst position at 360itprofessionals1 was posted on Aug 9, 2017. Apply as soon as possible — early applications are often reviewed first.
murex support analyst
360itprofessionals1
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