Customer Service Intern
lighting
Full time
Customer Service Intern
About this role
Company Description
Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.
With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
Job Description
We are looking to recruit a Customer Service Intern. This is a learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.
Qualifications
Knowledge, Skills, and Experience
- Minimum BSC degree in any field
- 1-2 years experience in Customer Relationship Management will be a plus.
- Ability to speak Hausa is a plus.
- Computer skills including the ability to use spreadsheet and word-processing programs at a basic proficient level
- Effective communication and interpersonal skills (both written and verbal)
- Self-motivated and able to work independently and in team environments
- Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
- Ability to multi-task and manage several projects simultaneously
- Exceptional customer service and follow up skills
Additional Information
Location
Yaba, Lagos
Frequently Asked Questions
Is the salary disclosed for the Customer Service Intern position at jumia4?
The salary for this Customer Service Intern role at jumia4 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Intern position at jumia4 located?
This Customer Service Intern role at jumia4 is based in LA, Lagos, Lagos, LA, Nigeria, ng. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Intern role at jumia4 full-time or part-time?
This is listed as a Intern position. It is posted as a Customer Service Intern role at jumia4.
How do I apply for the Customer Service Intern position at jumia4?
Click the "Apply Now" button on this page. You will be redirected to jumia4's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Intern job at jumia4 posted?
This Customer Service Intern position at jumia4 was posted on Feb 11, 2021. Apply as soon as possible — early applications are often reviewed first.
Customer Service Intern
jumia4
You'll be redirected to jumia4's official application page on SmartRecruiters.