Installation Coordinator, Shop at Home Department
linenchest· Habillage de fenêtre - Service à Domicile | Decorators - Shop at Home
About this role
Company Description
Installation Coordinator, Shop at Home Department
The Installation Coordinator is responsible for scheduling and coordinating the installation of custom window coverings for our clients. This role ensures that all installations are completed efficiently and to the highest quality standards, providing exceptional service to our customers.
Job Description
- Scheduling: Coordinate and schedule installation appointments with customers, ensuring optimal routing and efficient use of resources.
- Customer Communication: Serve as the primary point of contact for customers regarding installation address, dates, times, and preparation instructions. Provide timely updates and address any questions or concerns.
- Logistics Coordination: Work closely with the installation team to manage daily schedules, ensuring installers are fully informed about job details, special requirements, and any changes.
- Order Management: Verify that all materials and custom window coverings are prepared and available for each installation. Confirm accuracy of orders and resolve any discrepancies.
- Documentation: Maintain accurate records of installation schedules, customer interactions, and any issues encountered. Ensure all documentation is complete and accessible.
- Problem Solving: Address and resolve any issues or conflicts that arise during the scheduling and installation process, including last-minute changes or customer concerns.
- Team Collaboration: Collaborate with sales, production, and customer service teams to streamline processes and enhance overall customer experience.
- Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices for installation coordination.
Qualifications
- Proven experience in scheduling, logistics, (geographical knowledge of city, Greater Montreal Area and surroundings) or a related field, preferably within the home improvement or custom window covering industry.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills, with the ability to handle customer interactions professionally.
- Proficiency in scheduling software and Microsoft Office Suite.
- Ability to multitask and work effectively in a fast-paced environment.
- Problem-solving skills and attention to detail.
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Installation Coordinator, Shop at Home Department position at linenchest?
The salary for this Installation Coordinator, Shop at Home Department role at linenchest is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Installation Coordinator, Shop at Home Department position at linenchest located?
This Installation Coordinator, Shop at Home Department role at linenchest is based in Laval, Laval, QC, Canada, QC, ca. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Installation Coordinator, Shop at Home Department role at linenchest full-time or part-time?
This is listed as a Full time position. It is posted as a Installation Coordinator, Shop at Home Department role in the Habillage de fenêtre - Service à Domicile | Decorators - Shop at Home department at linenchest.
Which team or department does the Installation Coordinator, Shop at Home Department at linenchest belong to?
This Installation Coordinator, Shop at Home Department position is part of the Habillage de fenêtre - Service à Domicile | Decorators - Shop at Home department at linenchest. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Installation Coordinator, Shop at Home Department position at linenchest?
Click the "Apply Now" button on this page. You will be redirected to linenchest's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Installation Coordinator, Shop at Home Department job at linenchest posted?
This Installation Coordinator, Shop at Home Department position at linenchest was posted on Mar 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Installation Coordinator, Shop at Home Department
linenchest
You'll be redirected to linenchest's official application page on SmartRecruiters.