Resort Mascot

Company Description

$18.00 / Hour - Use our Daily Pay benefit and get access to your pay as you need it.

Discover Westgate Myrtle Beach Oceanfront Resort, a beautiful, full-service resort overlooking the Atlantic Ocean and providing fun for all ages. Guests can kick back and relax in spacious accommodations, splash into our lazy river and pool, and head down the street to explore famous attractions like the Myrtle Beach Boardwalk. The Westgate team welcomes guests to Myrtle Beach, South Carolina, where you can help travelers enjoy an unforgettable, beach-going adventure with the whole family. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

As a Resort Mascot at Westgate Resorts, you'll play a key role in creating a vibrant and welcoming atmosphere for our Owners, Guests and Team Members. By embodying our property mascot (costume character), you'll engage with families, bring joy to children, and add an extra layer of fun to resort events and daily interactions. You'll help deliver our Service Philosophy to life by providing a quality vacation experience that exceeds expectations, all while maintaining the mascot's character integrity and ensuring safety and positivity in every interaction.

Duties

• Wear a mascot costume including head, torso, arms, legs, hands, and feet. Maintain character integrity by staying in character at all times, including non-verbal communication only. (Costume fits individuals between 5'0" and 5'10" tall and weighing up to 15 pounds.)
• Greet Guests and Owners warmly in the lobby during daily check-ins and interact with families and children throughout the resort. Be available for photos and ensure a positive guest experience.
• Attend and maintain an active presence at Westgate events, including Welcome Parties, Owner events, and any on-property gatherings.
• Distribute balloons, stickers, food, and drinks to families.
• Visit key resort locations such as the Lobby, Waterpark, Owners’ Club House, Picnic Area, Welcome Booth, swimming pools, and other areas as needed.
• Act as a “mascot handler” when needed to ensure safety and serve as a liaison between guests and the mascot.
• Assist with lobby and sales floor greetings when the mascot is not in use.
• Adhere to department training standards to ensure a seamless and consistent guest experience.
• Perform other duties as assigned to support resort operations and guest engagement.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.

Qualifications

• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 15 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.