Financial Specialist - Finance Operations

Company Description

Why Wellmark? 

We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here. 

Want to know more? You can learn about life at Wellmark here.

Job Description

Responsible for the handling, depositing, and recording of all incoming funds to various systems, maintaining financial records, and researching/answering payment /refund inquiries, all within established time frames and quality standards. Ensures all banking information is set up accurately and timely. Collaborates with personnel from banks to resolve payment/receipt issues in a timely and professional manner. Participates in cross-functional teams that support and enhance corporate liquidity measures and in issue resolution.

Qualifications

Required:

• Associate degree in accounting, finance or business, or direct and applicable work experience.
• Prior accounting/financial experience, with an understanding of remittance processing and banking, or experience working in billing and collections processing.
• General health insurance knowledge.
• Demonstrated effective verbal and written communication skills, with the ability to collaborate and build effective relationships.
• Strong technical acumen, with demonstrated experience in Microsoft Office applications (specifically Excel and Access) and the ability to learn new systems quickly.
• Demonstrated ability to work under pressure to meet timeliness and accuracy guidelines.
• Ability to work independently and cooperatively on teams, maintaining positive relations with customers.
• Attention to detail, mathematic and data entry skills.

Preferred:

• Workday or comparable financial accounting system experience.
• Knowledge of Facets and ABS.
• Knowledge of Frontier and Document Management System

Additional Information

Job Responsibilities 

a. Operate scanning equipment and process and post incoming payments to various systems for all lines of business.

b. Classify payments appropriately to ensure funds are deposited to appropriate bank accounts.

c. Void or reissue refunds as needed. Record voided or reissued checks for financial reporting.

d. Review documentation and accurately post and process returned payments.

e. Update customer banking information within the established deadlines by system to ensure compliance with NACHA requirements.

f. Answer inquiries in a timely manner. Research and answer inquiries by providing complete and accurate responses using knowledge of funding arrangements, cash management processes, and accounting skills.

g. Communicate effectively, verbally, or in writing with other team members, areas of the company, and our customers.

h. Support and participate in testing system enhancements and in cross-functional projects impacting cash processing.

i. Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants 

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.