Customer Success Advocate

jobsforlebanon· Customer Support
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📍 Dbayeh📍 Dbayeh, Mount Lebanon Governorate, Lebanon📍 Mount Lebanon Governorate📍 lbFull time

About this role

Company Description

Zod Security, a leader in the security industry, has a job opening available for a Customer Success Advocate based in Dbayeh, Lebanon. The successful candidate will be part of the sales force team.
 

Company Overview

Established more than 45 years ago, Zod Security is an award-winning pioneer in the field of security and safety equipment in Lebanon. Today, it is an established industry leader, recognized for its reliability and expertise. It is the exclusive representative for more than 30 reputed international companies.

Products: Intruder Protection, Counter-Terrorism, Fire Fighting, Access Control, Public Safety, Safes and Vaults, Locks and Doors, Gates Automation, Lightning and Surge Protection and Solar Energy Systems.

Job Description

The Customer Success Advocate will work on strengthening client relationships in order to improve client retention and sales growth. 

Responsibilities

  • Works one-on-one with clients
  • Identifies and assess customers’ needs
  • Handles customer feedback and provides appropriate solutions / alternatives
  • Builds sustainable relationships and trust with customers
  • Meets customer service team sales targets
  • Keeps records of customer interactions and file documents
  • Coordinates with the administration and the after-sales department

Qualifications

  • Degree: Bachelor Degree
  • Personal Skills: Good communication, high common sense
  • Computer Skills: Microsoft Office, IMS
  • Languages: Arabic & English are a must; French is a plus

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Customer Success Advocate position at jobsforlebanon?
The salary for this Customer Success Advocate role at jobsforlebanon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Advocate position at jobsforlebanon located?
This Customer Success Advocate role at jobsforlebanon is based in Dbayeh, Dbayeh, Mount Lebanon Governorate, Lebanon, Mount Lebanon Governorate, lb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Advocate role at jobsforlebanon full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Success Advocate role in the Customer Support department at jobsforlebanon.
Which team or department does the Customer Success Advocate at jobsforlebanon belong to?
This Customer Success Advocate position is part of the Customer Support department at jobsforlebanon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Advocate position at jobsforlebanon?
Click the "Apply Now" button on this page. You will be redirected to jobsforlebanon's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Success Advocate job at jobsforlebanon posted?
This Customer Success Advocate position at jobsforlebanon was posted on Jun 21, 2024. Apply as soon as possible — early applications are often reviewed first.
Customer Success Advocate
jobsforlebanon
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