Customer Service Specialist - Weekend Shift
jobsforlebanon· Customer Support
About this role
Company Description
Callplex Canada Inc. is an outsourcing company based in Montreal, QC, Canada. Our mission is to help businesses grow faster and save money by providing near-native-speaking agents. One of our primary goals is to provide above average salary pay for people in Lebanon by providing remote jobs.
HOW TO APPLY:
To be considered for the Customer Service Specialist position, please follow these instructions carefully:
- Create a 2-minute audio recording in both French and English. In this recording, highlight relevant work experience, and explain why you are interested in this role. The audio should be clear, at a normal volume and not much background noise. *This will be a perfect opportunity to show off your language skills.
- Attach your CV (resume) to the email.
- Email your audio recording and CV to hr@callplex. ca
Job Description
- Customer Service Specialist
- Saturday and Sunday - 7am-11pm (EST, Montreal time). 16-hour shift, 32-hours total per week.
- Full-time
- Home-Based/Remotely
- Salary $700 (NOT commission based)
Qualifications
- French - C1, near-native accent is a major plus
- English - B2, the higher the better
- Modern Computer/Laptop with fast, stable internet connection and quiet working environment
- Experience in Customer Service
- Strong phone communication, presentation skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
- Proficient in Word, Excel, Google Docs and Sheets, and Outlook
- Experience working with western companies (is a plus)
Additional Information
Responsibilities & duties:
- Make outgoing calls to develop new business (cold calling)
- Research, track, maintain and update leads
- Contact prospects to qualify leads
- Direct email marketing to key clients and prospects
- Research and maintain lead generation database
- Conduct customer research
- Conduct client or market surveys to obtain information about potential leads
- Participate in the preparation of proposals and / or sales presentations
- Provide accurate and timely information to management
- Develop a strong knowledge of the company’s products and services in order to facilitate the sales process
Frequently Asked Questions
Is the salary disclosed for the Customer Service Specialist - Weekend Shift position at jobsforlebanon?
The salary for this Customer Service Specialist - Weekend Shift role at jobsforlebanon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Service Specialist - Weekend Shift job at jobsforlebanon remote?
Yes, this Customer Service Specialist - Weekend Shift position at jobsforlebanon is remote, with team members based in Beirut, Beirut Governorate, Beirut, Beirut Governorate, Lebanon, lb. You can work from home or anywhere in the supported regions.
Is the Customer Service Specialist - Weekend Shift role at jobsforlebanon full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Specialist - Weekend Shift role in the Customer Support department at jobsforlebanon.
Which team or department does the Customer Service Specialist - Weekend Shift at jobsforlebanon belong to?
This Customer Service Specialist - Weekend Shift position is part of the Customer Support department at jobsforlebanon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Specialist - Weekend Shift position at jobsforlebanon?
Click the "Apply Now" button on this page. You will be redirected to jobsforlebanon's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Specialist - Weekend Shift job at jobsforlebanon posted?
This Customer Service Specialist - Weekend Shift position at jobsforlebanon was posted on Sep 8, 2023. Apply as soon as possible — early applications are often reviewed first.
Customer Service Specialist - Weekend Shift
jobsforlebanon
You'll be redirected to jobsforlebanon's official application page on SmartRecruiters.