Sr Billing Design Analyst
dev2· 2176636
About this role
Company Description
SpectrumJob Description
JOB SUMMARYSenior Billing Design Analysts are responsible for analysis, documentation, and creating billing solutions for both ICOMS and CSG billing systems. Senior Billing Design Analysts will ensure billing solutions meet specified and approved requirements from our internal customers as well as Billing Executive leadership. This position includes documenting high-level solutions, performing testing of the solution, documenting the configuration, submitting developer requirements (if required), and providing technical billing subject matter expertise and support of billing solution launches. Senior Billing Design Analysts will work closely with Billing Design Analysts and provide guidance and expertise.
MAJOR DUTIES AND RESPONSIBILITIES
Works intimately with business owner/requestors or design architecture on understanding requirements and documenting requirements.
Develops and documents billing solutions including process flows.
Understands all order entry processes and procedures and business rules within the company.
Works with Data Standards, requests data standard codes, and ensures we are following data standard guidelines.
Performs analysis on billing systems, billing data, and processes in order to determine the best billing design and solution.
Investigates and performs root cause analysis for complex billing system issues.
Runs queries and pulls billing data to support analysis and billing design.
Designs solutions for MEC (Master Enterprise Catalog) to support the Gateway system.
Creates and documents billing system configuration guides.
Perform other duties a requested by supervisor.
Makes recommendations based on data for process improvement and strategic business decision making.
REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Strong Communicator (written and verbal): ability to read, write, speak and understand English
Ability to conduct presentations in front of an audience (could include Executive Leadership)
Ability to analyze and interpret data
Ability to communicate with all levels of management and company personnel
Ability to maintain confidentiality
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to prioritize and organize effectively and manage multiple projects/requests/assignments
Knowledge of industry requirements used to support end user cable, data, and telephony billing
Ability to work extended hours.
Knowledge of systems used by Cable and/or Telecommunications industries to support billing, customer services, and accounting activities
Proficient in Microsoft desktop products including Access, Word, Excel, Power Point, Visio, and Project
Ability to work independently with minimal instructions
Ability to document process flows
Proven ability to perform effectively in a fast-paced environment
Education
Bachelor's Degree in Business, Statistics, Mathematics, or Economics from a four-year college university or related field, equivalent training, education and experience
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
4+ years of Business/Process Analysis work experience
4+ years of Billing system code configurations (including prerequisites)
4+ years of Billing system experience related to campaigns, rates, packages, taxes
4+ years of Database reporting tools, queries, SQL, macros
4+ years of ICOMS/CSG experience preferred
Experience using Lean Six Sigma Tools
WORKING CONDITIONS
Office environment
Travel less than 10% of the time
Vision ability close vision, peripheral vision, and ability to adjust focus
Qualifications
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Sr Billing Design Analyst position at dev2?
The salary for this Sr Billing Design Analyst role at dev2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr Billing Design Analyst position at dev2 located?
This Sr Billing Design Analyst role at dev2 is based in Charlotte, Charlotte, , United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sr Billing Design Analyst role at dev2 full-time or part-time?
This is listed as a Full time position. It is posted as a Sr Billing Design Analyst role in the 2176636 department at dev2.
Which team or department does the Sr Billing Design Analyst at dev2 belong to?
This Sr Billing Design Analyst position is part of the 2176636 department at dev2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sr Billing Design Analyst position at dev2?
Click the "Apply Now" button on this page. You will be redirected to dev2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Sr Billing Design Analyst job at dev2 posted?
This Sr Billing Design Analyst position at dev2 was posted on Nov 7, 2021. Apply as soon as possible — early applications are often reviewed first.
Sr Billing Design Analyst
dev2
You'll be redirected to dev2's official application page on SmartRecruiters.