Senior IT Support

reddeerglobalinc
Apply Now ↗
📍 Cape Town📍 Cape Town, WC, South Africa📍 WC📍 zaFull time

About this role

Company Description

An exciting career opportunity exists for a 2nd Line Support Consultant seeking growth and being part of the Infrastructure as a Service team within the Technology by Design Business (TBD) Unit of the business.

Job Description

A career opportunity exists for a 2nd Line Support Consultant seeking growth and being part of the Infrastructure as a Service team. The IT Support Consultant is key in deploying, maintaining and securing key infrastructure for the business.The candidate will report to the Technology Services Manager.

Key Duties include and are not limited to:

Infrastructure Support Services

  • Provide 2nd through to 3rd line systems support and management
  • Installing, maintaining, and monitoring of the VMWARE and Azure hosting environments
  • Updating and patching software and hardware as per vendor requirements
  • Pre-emptive maintenance on systems and the scheduling, designing, and monitoring thereof

Provide network support:

  • Wi-Fi
  • LAN cabling
  • Switch management
  • VLan’s and Network segregation
  • Firewalls
  • Fortinet / Forticlient
  • VPN
  • Documentation and Training
  • Training end-users on how to effectively utilise technology
  • Creating documentation and materials to help educate both your customers and fellow team members on technical aspects of the product
  • Documenting of knowledgebase, User Guides, and Technical Guides

Qualifications

The ideal candidate holds the following:

 

  • A formal Information Technology tertiary qualification would be preferable (Degree or similar)
  • MSCE and 2 years managing VMware clusters experience (A MUST HAVE)
  • CISM or CCSP qualifications or experience (advantageous)
  • VMWARE VCP
  • N+
  • ITIL V3 Certified (beneficial)
  • SharePoint Certified (beneficial)
  • VMWARE VCP Certified (beneficial)
  • CompTIA Security+ (beneficial)

Additional Information

Hybrid work from home structure.

We aim to get back to you within 2 weeks, please feel free to request for an update if you haven't heard from us by then. 

Frequently Asked Questions

Is the salary disclosed for the Senior IT Support position at reddeerglobalinc?
The salary for this Senior IT Support role at reddeerglobalinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior IT Support position at reddeerglobalinc located?
This Senior IT Support role at reddeerglobalinc is based in Cape Town, Cape Town, WC, South Africa, WC, za. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior IT Support role at reddeerglobalinc full-time or part-time?
This is listed as a Full time position. It is posted as a Senior IT Support role at reddeerglobalinc.
How do I apply for the Senior IT Support position at reddeerglobalinc?
Click the "Apply Now" button on this page. You will be redirected to reddeerglobalinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Senior IT Support job at reddeerglobalinc posted?
This Senior IT Support position at reddeerglobalinc was posted on Nov 29, 2022. Apply as soon as possible — early applications are often reviewed first.
Senior IT Support
reddeerglobalinc
Apply for this role ↗

You'll be redirected to reddeerglobalinc's official application page on SmartRecruiters.