Associate Director, Sales Operations

Company Description

Job Description

We are seeking an experienced Associate Director, Field Operations to lead and optimize field-facing operational strategy and infrastructure supporting the build out of a high-performing Commercial field team to support a brand launch. This role drives compliant, efficient, and insight-driven field operations across the Hematology Franchise and plays a critical part in ensuring operational readiness for product launches and ongoing field excellence initiatives.

Key Responsibilities

• Develop and execute field operations strategy aligned to commercial and medical objectives
• Oversee field technology platforms (CRM, roster systems, reporting tools) in partnership with IT
• Lead territory design, roster management, and alignment processes to ensure compliant coverage models
• Coordinate onboarding operations with Training, HR, and Compliance
• Direct field reporting, dashboards, KPI tracking, and business insights
• Ensure all field processes meet FDA, OIG, and corporate compliance standards
• Drive continuous improvement initiatives to enhance scalability, efficiency, and quality
• Partner cross-functionally with Sales, Marketing, Medical, Compliance, IT, HR, Legal, and Finance

Qualifications

Qualifications

• Bachelor’s degree required; advanced degree preferred
• 8–12+ years of experience in Field, Commercial, or Sales Operations within biotech or pharmaceuticals
• Strong knowledge of FDA, OIG, and industry compliance standards
• Experience with CRM platforms (e.g., Veeva), field analytics, and alignment technologies
• Demonstrated leadership and ability to influence cross-functional stakeholders

Preferred

• Experience supporting product launches in small–mid-size biotech environments
• Prior people management experience
• Strong analytical and project management skills
• Experience building SOPs, governance frameworks, and scalable operational infrastructure

This is a high-impact leadership opportunity for a strategic operator who thrives in fast-paced, evolving biotech environments and is passionate about enabling field team success.

Additional Information

Deciphera is committed to fair and equitable compensation practices. The base salary pay range for this role is $167,000 - $230,000. Actual compensation packages will depend on various factors, including, but not limited to depth of experience, education, skillset, overall performance and/or location.​

Deciphera believes in providing a competitive compensation and benefits package to all employees. Our base salary is just one component of Deciphera’s competitive total rewards strategy that also includes annual performance bonus, a long-term incentive plan, full range of benefits and other incentive compensation plans (if applicable)

Benefits:

• Competitive salary and annual bonus.
• Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan with company match, and more.
• Generous parental leave and family planning benefits.
• Outstanding culture and opportunities for personal and professional growth.

EQUAL EMPLOYMENT OPPORTUNITY INFORMATION

Deciphera is committed to equal employment opportunity and values diversity. To ensure that we comply with reporting requirements, we invite you complete the confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment. This information will also be treated confidentially.  We are committed to make all hiring decisions and other employment decisions on a non-discriminatory basis.