Concierge & Guest Management Officer (Male)
About this role
Company Description
BankSome Group is made up of highly talented, diverse and motivated people who are dedicated to re-defining the business of Construction, Real Estate, Insurance Brokerage, International health Insurance, Bricks & Blocks, Wood & Aluminium, Renewable Energy and Property Management. Headquartered in Lagos, Nigeria and having presence in the United Kingdom and China. The company has developed a good business relationship with a vast network of experts around the world.
Job Description
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Welcome all guests as if they were arriving in your own home.
- Register guests, and modify any information required to complete the registration process.
- Confirm credit and payment method at check-in.
- Directs guests to daily functions within the hotel campus.
- Directs guests to area events, businesses and attractions.
- Log all guest requests and confirm completion.
- Review hotel inventory and house count for availability and rates.
- Balance and prepare individual paperwork for closing of shift.
- Maintain and market special guest programs.
- Run daily arrival report and mark registration cards for special requests.
- Distribute packages and mail to guests or inform them of receipt.
- Process accounts for departing guests and collect room keys.
- Confirm full payment at check out.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
Qualifications
- Bachelor’s Degree in social sciences, English , Business Administration required. (Estate / Hotel Management is an added advantage)
- 2-3 years of experience
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Possesses teamwork, leadership and facilitation skills in order to cut across many diverse functional disciplines and regional cultures.
- Excellent problem solving and analytical skills.
- Possess strong business acumen.
Additional Information
- Pension
- H.M.O
- Call Allowance
Frequently Asked Questions
Is the salary disclosed for the Concierge & Guest Management Officer (Male) position at banksomegroup1?
The salary for this Concierge & Guest Management Officer (Male) role at banksomegroup1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Concierge & Guest Management Officer (Male) position at banksomegroup1 located?
This Concierge & Guest Management Officer (Male) role at banksomegroup1 is based in LAGOS CITY, LAGOS CITY, LAGOS STATE, Nigeria, LAGOS STATE, ng. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Concierge & Guest Management Officer (Male) role at banksomegroup1 full-time or part-time?
This is listed as a Full time position. It is posted as a Concierge & Guest Management Officer (Male) role at banksomegroup1.
How do I apply for the Concierge & Guest Management Officer (Male) position at banksomegroup1?
Click the "Apply Now" button on this page. You will be redirected to banksomegroup1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Concierge & Guest Management Officer (Male) job at banksomegroup1 posted?
This Concierge & Guest Management Officer (Male) position at banksomegroup1 was posted on Jun 15, 2023. Apply as soon as possible — early applications are often reviewed first.
Concierge & Guest Management Officer (Male)
banksomegroup1
You'll be redirected to banksomegroup1's official application page on SmartRecruiters.