Head, Customer Relations Management (REF NO DCPSA 002)

lextorahlds
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📍 Lagos📍 Lagos, , Nigeria📍 ngFull time

About this role

Company Description

Dangote Cement Plc is the biggest company in West Africa and the only Nigerian company listed among Forbes Global 2000 companies. The Company currently has several cement production plants in Nigeria in addition to presence in 13 African Countries.

To consolidate its current strategic expansion drive and as part of our growing vision, dangote cement plc is seeking to recruit seasoned candidates for the following vacant position in its sales and marketing team.

 

Job Description

Provide leadership and direction to the customer relations management function to ensure consistent quality in service delivery, customer satisfaction and ultimately, customer relation and expansion of customer base.

 

Qualifications

Bachelor’s degree or its equivalent in a social science or related discipline.

Post graduate degree

Certification in customer service management will be an added advantage.

Minimum of five (5) years relevant experience with at least one (1) year in a middle management position.

In-depth knowledge of DCP’s product and service offerings.

Deep knowledge of customer relationship concepts, techniques and methodologies.

Deep leadership and people management skills.

Deep communication, presentation and facilitation skills.

Strong customer service orientation.

Additional Information

Send your Cv or Resume to  :

Email:careers@dangotecement.com

For you to get access to our unlimited job opportunities, register with us at

www.lextorahjobs.com

Frequently Asked Questions

Is the salary disclosed for the Head, Customer Relations Management (REF NO DCPSA 002) position at lextorahlds?
The salary for this Head, Customer Relations Management (REF NO DCPSA 002) role at lextorahlds is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Head, Customer Relations Management (REF NO DCPSA 002) position at lextorahlds located?
This Head, Customer Relations Management (REF NO DCPSA 002) role at lextorahlds is based in Lagos, Lagos, , Nigeria, ng. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Head, Customer Relations Management (REF NO DCPSA 002) role at lextorahlds full-time or part-time?
This is listed as a Full time position. It is posted as a Head, Customer Relations Management (REF NO DCPSA 002) role at lextorahlds.
How do I apply for the Head, Customer Relations Management (REF NO DCPSA 002) position at lextorahlds?
Click the "Apply Now" button on this page. You will be redirected to lextorahlds's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Head, Customer Relations Management (REF NO DCPSA 002) job at lextorahlds posted?
This Head, Customer Relations Management (REF NO DCPSA 002) position at lextorahlds was posted on Sep 5, 2013. Apply as soon as possible — early applications are often reviewed first.
Head, Customer Relations Management (REF NO DCPSA 002)
lextorahlds
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