DEPUTY MANAGER CUSTOMER CARE

lextorahlds
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📍 Lagos📍 Lagos, , Nigeria📍 ngFull time

About this role

Company Description

One of the major international shipping companies specializing in RORO operations, Containers, General cargo and project shipment. We require services of vibrant and highly experienced professionals to fill this vacant position

Job Description

This is a team leader position. The individual will be required to supervise and coordinate the activities of the customer care team dealing with customer enquiries, advisories and information.

Coordinate team activities to ensure prompt issue resolution and maximum customer satisfaction

Provide basic information on company services to customers.

Attend to all customers request and provide required information

Manage all customer communication, notifications and advisories

Follow up and support export customers to ensure no pending issues.

Qualifications

A good first degree  from a reputable University / Polytechnic.
An MBA or relevant professional qualification(s) will be an added advantage.
Minimum of 5 years cognate experience in maritime industry including 3 years in similar position

Additional Information

Frequently Asked Questions

Is the salary disclosed for the DEPUTY MANAGER CUSTOMER CARE position at lextorahlds?
The salary for this DEPUTY MANAGER CUSTOMER CARE role at lextorahlds is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the DEPUTY MANAGER CUSTOMER CARE position at lextorahlds located?
This DEPUTY MANAGER CUSTOMER CARE role at lextorahlds is based in Lagos, Lagos, , Nigeria, ng. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the DEPUTY MANAGER CUSTOMER CARE role at lextorahlds full-time or part-time?
This is listed as a Full time position. It is posted as a DEPUTY MANAGER CUSTOMER CARE role at lextorahlds.
How do I apply for the DEPUTY MANAGER CUSTOMER CARE position at lextorahlds?
Click the "Apply Now" button on this page. You will be redirected to lextorahlds's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the DEPUTY MANAGER CUSTOMER CARE job at lextorahlds posted?
This DEPUTY MANAGER CUSTOMER CARE position at lextorahlds was posted on Jan 23, 2013. Apply as soon as possible — early applications are often reviewed first.
DEPUTY MANAGER CUSTOMER CARE
lextorahlds
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