CUSTOMER SERVICE OFFICER

lextorahlds
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📍 Lagos📍 Lagos, , Nigeria📍 ngFull time

About this role

Company Description

Recharge It Now limited is a company that offers quick,safe, efficient recharge options to individual and business customers for the electronic top up of their mobile phones, electricity and cableTV accounts using the internet, POS mobile phones and other channels.

Job Description

Implement Customer Service policies, procedures and standards for all business units of the Group.

Keep up to date with changes and improvement with the Group's products and services, and inform customers accordingly

Monitor operations in all business units to ensure that customers receive excellent service

Logs customers' complaints such as security, theft, accident issues to the Head of Department

Work with Human Resources Department to organize programmes to train staff on high level customer service delivery.

Qualifications

B.Sc or HND in Social Science Discipline 

Experience in sales of power product and services.

Membership of professional bodies (e.g Customer Care Institute) will be an added advantage.

Additional Information

Ability to work under pressure, take and provide feedback in a pleasant and positive manner.

Must have very good interpersonal, problem solving and customer service skills and sound grasp of the Group's business Philosophy, products and services, skills and deliver work effectively.

 

Frequently Asked Questions

Is the salary disclosed for the CUSTOMER SERVICE OFFICER position at lextorahlds?
The salary for this CUSTOMER SERVICE OFFICER role at lextorahlds is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CUSTOMER SERVICE OFFICER position at lextorahlds located?
This CUSTOMER SERVICE OFFICER role at lextorahlds is based in Lagos, Lagos, , Nigeria, ng. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CUSTOMER SERVICE OFFICER role at lextorahlds full-time or part-time?
This is listed as a Full time position. It is posted as a CUSTOMER SERVICE OFFICER role at lextorahlds.
How do I apply for the CUSTOMER SERVICE OFFICER position at lextorahlds?
Click the "Apply Now" button on this page. You will be redirected to lextorahlds's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the CUSTOMER SERVICE OFFICER job at lextorahlds posted?
This CUSTOMER SERVICE OFFICER position at lextorahlds was posted on Jan 11, 2013. Apply as soon as possible — early applications are often reviewed first.
CUSTOMER SERVICE OFFICER
lextorahlds
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