CUSTOMER CARE MANAGER

lextorahlds
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📍 Lagos📍 Lagos, , Nigeria📍 ngFull time

About this role

Company Description

A multinational company in Nigeria which traverses the whole of the maritime sector and offering its services' to global network of clientele is looking for vibrant, energetic and intelligent individual to join their team 

Job Description

Would be in charge of delivering exceptional customer experience,maximizing new business opportunities, in the catchment and deepening existing relationships with customer segments.

Providing help and advice to customers using the organization's products or services .
Communicating courteously with customers by telephone,email,letter and face to face.
Investigating and solving customers' problems that have been passed on by customer service assistants.
Handling customer complaints or any major incidents,such as a security issue or a customer being taken ill.
Keep accurate records of discussions or correspondence with customers.
Producing written information for customers,often involving use of computer packages/software.

Qualifications

Minimum educational qualifications required for the position include a Bachelor's degree in any degree.

Minimum 5 years relevant experience.

Excellent leadership and problem solving skills

Excellent interpersonal skills

Excellent attention to detail with good analytical skills.

Excellent verbal and written communication skills.

Additional Information


Frequently Asked Questions

Is the salary disclosed for the CUSTOMER CARE MANAGER position at lextorahlds?
The salary for this CUSTOMER CARE MANAGER role at lextorahlds is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CUSTOMER CARE MANAGER position at lextorahlds located?
This CUSTOMER CARE MANAGER role at lextorahlds is based in Lagos, Lagos, , Nigeria, ng. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CUSTOMER CARE MANAGER role at lextorahlds full-time or part-time?
This is listed as a Full time position. It is posted as a CUSTOMER CARE MANAGER role at lextorahlds.
How do I apply for the CUSTOMER CARE MANAGER position at lextorahlds?
Click the "Apply Now" button on this page. You will be redirected to lextorahlds's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the CUSTOMER CARE MANAGER job at lextorahlds posted?
This CUSTOMER CARE MANAGER position at lextorahlds was posted on Dec 21, 2012. Apply as soon as possible — early applications are often reviewed first.
CUSTOMER CARE MANAGER
lextorahlds
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