Healthcare CSR/Program Coordinator

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About this role

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Company Job Description/Day to Day Duties:

  • Will be taking calls from members and providers.
  • Will work closely with the care management team to ensure members are receiving proper care
  • Will be working on the computer as they talk to members to set them up in the system.
  • Taking calls from members and providers to ensure members are receiving proper care
  • Assist in activities related to the medical and psychosocial aspects of utilization and coordinated care.
  • Initiate authorization requests for output or input services in keeping with the prior authorization list.
  • Research claim inquiries specific to the department and responsibility.
  • Perform tasks necessary to promote member compliance such as verifying appointments and obtaining lab results.
  • Screen for eligibility and benefits.
  • Screen members by priority for case management assessments.
  • Perform transition of care duties to include but not limited to, contact the member’s attending physician, member or medical power of attorney, other medical providers (home health agencies, equipment vendors) for information pertaining to special needs.
  • Coordinate services with community based organizations.
  • Produces and mails routine Case Management letters and program educational material.
  • Enter assessments and authorizations into the system.

Shift:  Monday-Friday, 8:00am-5:30pm

Advantages of this Opportunity:

  • Competitive salary, $17/hr. (potential for $18 after 90 days)
  • Fun and positive work environment
  • Opportunity for growth and advancement!



Qualifications

Requirements:

  • High school diploma
  • 1-2+ years of healthcare experience
  • 1-2+ years of call center experience
  • Understanding of medical terminology
  • Ability to work in a fast-paced call center



Additional Information

Interested in hearing more about this great opportunity? Please click Apply or call Laura Cornelius at 407-478-0332 ext 107

Frequently Asked Questions

Is the salary disclosed for the Healthcare CSR/Program Coordinator position at healthcaresupportstaffing1?
The salary for this Healthcare CSR/Program Coordinator role at healthcaresupportstaffing1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Healthcare CSR/Program Coordinator position at healthcaresupportstaffing1 located?
This Healthcare CSR/Program Coordinator role at healthcaresupportstaffing1 is based in PA, Pittsburgh, Pittsburgh, PA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Healthcare CSR/Program Coordinator role at healthcaresupportstaffing1 full-time or part-time?
This is listed as a Full time position. It is posted as a Healthcare CSR/Program Coordinator role at healthcaresupportstaffing1.
How do I apply for the Healthcare CSR/Program Coordinator position at healthcaresupportstaffing1?
Click the "Apply Now" button on this page. You will be redirected to healthcaresupportstaffing1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Healthcare CSR/Program Coordinator job at healthcaresupportstaffing1 posted?
This Healthcare CSR/Program Coordinator position at healthcaresupportstaffing1 was posted on Sep 14, 2017. Apply as soon as possible — early applications are often reviewed first.
Healthcare CSR/Program Coordinator
healthcaresupportstaffing1
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