Customer Service Rep

healthcaresupportstaffing1
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📍 MI📍 Troy📍 Troy, MI, United States📍 usFull time

About this role

Company Description

Why You Should Work For Us:

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Summary of Duties:

Working with the inbound call center taking calls from members and providers from 3 state plans to handle eligibility, benefit and payment questions-this is 100% inbound calls!

  • This is a high volume, inbound call center environment in which representatives are expected to answer incoming calls from marketplace members.
  • You will be expected to answer an array of questions for members (i.e. I.D. Cards, Primary Care Physicians, Specialists, and General Questions).
  • In addition to answering questions representatives will be expected to be able to multitask; toggling multiple screens, researching, as well as typing and maintain conversations with customers is expected.



Qualifications

Requirements:

  • HS Diploma/GED
  • 1-3 years customer service/call center experience
  • Proficient MS Office skills
  • Exceptional phone etiquette and customer service
  • Great attendance, punctuality, and reliability 


Interview: ASAP

Assignment: 3/14/16- 6/13/16, possible extensions & going direct!

Shift: 8am-8pm (staggered 8 hour shifts), OT is available on voluntary basis

Pay range: $12-$13, negotiated based on relevant experience

Additional Information

Interested in being considered? 

If you are interested in applying to this position, please contact me directly and click the Green I’m Interested Button to email your resume. 

 Courtney Phelps 

407-478-0332 ext 232







Frequently Asked Questions

Is the salary disclosed for the Customer Service Rep position at healthcaresupportstaffing1?
The salary for this Customer Service Rep role at healthcaresupportstaffing1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Rep position at healthcaresupportstaffing1 located?
This Customer Service Rep role at healthcaresupportstaffing1 is based in MI, Troy, Troy, MI, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Rep role at healthcaresupportstaffing1 full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Rep role at healthcaresupportstaffing1.
How do I apply for the Customer Service Rep position at healthcaresupportstaffing1?
Click the "Apply Now" button on this page. You will be redirected to healthcaresupportstaffing1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Rep job at healthcaresupportstaffing1 posted?
This Customer Service Rep position at healthcaresupportstaffing1 was posted on Feb 10, 2016. Apply as soon as possible — early applications are often reviewed first.
Customer Service Rep
healthcaresupportstaffing1
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