Customer Service Rep / Referral Specialist

healthcaresupportstaffing1
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📍 FL📍 Saint Petersburg📍 Saint Petersburg, FL, United States📍 usContract

About this role

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

The Outbound caller works as a member of a scheduling team to support Nurse Practitioners in the field who visit in home patients to provide health assessments. They contact the patient for scheduling the in-home visit. They also assist their field team with finding the patient’s home, contacting patients, the field team cannot reach and other tasks that may come up on a daily basis.

  • Call patients to schedule the in home visits for clinicians in the field
  • Assist clinicians in resolving any issues or situations they encounter that require home office support.
  • Surveyr patients concerning their in home visit to determine their satisfaction level and document any ideas for improvement.

Qualifications

  • High School Diploma/GED
  • At least 1 year of call center experience
  • Outbound calls are a must 
  • MS application knowledge
  • High level of detail and organization skills

Additional Information

Advantages of this Opportunity: 

  • Competitive salary 
  • Growth opportunities
  • Fun and positive work environment

If you are interested, please call, Courtney Phelps at 407-636-7030 ext. 232. If you know of someone looking for a new opportunity, please pass along my contact information! 

Frequently Asked Questions

Is the salary disclosed for the Customer Service Rep / Referral Specialist position at healthcaresupportstaffing1?
The salary for this Customer Service Rep / Referral Specialist role at healthcaresupportstaffing1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Rep / Referral Specialist position at healthcaresupportstaffing1 located?
This Customer Service Rep / Referral Specialist role at healthcaresupportstaffing1 is based in FL, Saint Petersburg, Saint Petersburg, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Rep / Referral Specialist role at healthcaresupportstaffing1 full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Service Rep / Referral Specialist role at healthcaresupportstaffing1.
How do I apply for the Customer Service Rep / Referral Specialist position at healthcaresupportstaffing1?
Click the "Apply Now" button on this page. You will be redirected to healthcaresupportstaffing1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Rep / Referral Specialist job at healthcaresupportstaffing1 posted?
This Customer Service Rep / Referral Specialist position at healthcaresupportstaffing1 was posted on Jan 27, 2016. Apply as soon as possible — early applications are often reviewed first.
Customer Service Rep / Referral Specialist
healthcaresupportstaffing1
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