Call Center CSR

healthcaresupportstaffing1
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📍 FL📍 Orlando📍 Orlando, FL, United States📍 us

About this role

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Daily Responsibilities: 


Assist pharmacies and/or clients in resolving a variety of daily processing obstacles (via phone or fax)

Communicate effectively and clearly with members regarding questions about their pharmacy plan coverage, co-pays, deductibles, and other parts of their pharmacy program

Will maintain a clear understanding of each clients’ policies, procedures and individual needs

Collect accurate information and document unresolved issues while working collaboratively to resolve those issues.

File and maintain paper records in an organized manner

Other duties as assigned


Qualifications

HS diploma or GED

Pharmacy or managed care experience strongly preferred

Minimum 1-2 years’ experience in a call center facility

MUST HAVE EXCELLENT ATTENDANCE

Flexible scheduling including weekends, evenings, and holidays a must

Strong customer service, computer, communication skills

Additional Information

Hours for this Position:

Facility is open 24/7, 365 

Training will be 4 weeks and consists of one of 2 schedules: 6am to 2:30pm or 3pm to 11:30pm

M-F between 6am-midnight (shift bids) 


Interested in being considered? 

If you are interested in applying to this position, please contact Steph Zymowski and click the Green I’m Interested Button to email your resume. 


Frequently Asked Questions

Is the salary disclosed for the Call Center CSR position at healthcaresupportstaffing1?
The salary for this Call Center CSR role at healthcaresupportstaffing1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center CSR position at healthcaresupportstaffing1 located?
This Call Center CSR role at healthcaresupportstaffing1 is based in FL, Orlando, Orlando, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Call Center CSR position at healthcaresupportstaffing1?
Click the "Apply Now" button on this page. You will be redirected to healthcaresupportstaffing1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Call Center CSR job at healthcaresupportstaffing1 posted?
This Call Center CSR position at healthcaresupportstaffing1 was posted on Oct 13, 2015. Apply as soon as possible — early applications are often reviewed first.
Call Center CSR
healthcaresupportstaffing1
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