Eligibility Specialist

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

• Verify eligibility and benefits for all patients with appointments including the deductible and co-pay information prior to the appointment time.  Make comments in each account in the Practice Management system.
• Obtain referrals/authorization/LOA from PCP, referring physician’s offices or insurance company if needed.
• Cancel or reschedule patients based on insurance information, as needed.
• Print next day appointment schedule for all doctors in both offices and review for any add on patients.
• Verify demographic information on new patients and any patients with changes.
• Complete all emails daily for add on patients to the appointment schedule.
• Help answer phones.
• Cover for front desk personnel, as needed. 
• Other duties as assigned.

Qualifications

• Bilingual 
• High school diploma or equivalent.
• One year minimum experience in eligibility and benefits from physician practice (vs. hospital)
• Excellent customer service and communication skills.
• Ability to work as a team member.
• Manage multiple tasks simultaneously.
• Highly motivated and organized.
• Empathetic with patients’ needs and concerns.
• Excel under pressure.
• Attention to detail.

Additional Information

Hours for this Position:

• M-F 7:30am -4:30pm
  

Advantages of this Opportunity:

• Competitive salary $13.50-$15.50 per hr. pending experience 
  
• Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO
• Growth potential
• Fun and positive work environment.