Member Service Rep (Bilingual)

healthcaresupportstaffing1
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📍 FL📍 Tampa📍 Tampa, FL, United States📍 usContract

About this role

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Job Description/Day to Day Duties:

Care Specialist for our call center to directly respond to questions, handle issues and provide guidance to both internal and external customers. 

• Receive, document and resolve customer inquiries by using established best practices 

• Build lasting relationships with Humana’s customers 

• Educate customers, providers and employers about Humana’s products and services over the telephone 

• Comply with HIPPA and CMS regulations 

• Schedule medical appointments and transportation for patients and/or care givers when needed 

Qualifications

Minimum Education/Qualifications/Licensures:

High School Diploma/GED

Bilingual English/Spanish

Call center CSR experience (in the last 4 years)

MS applications knowledge

Additional Information

Length of Assignment: 09/28/2015-02/19/2016

Shift:  Must have the ability to work an 8 hr. shift between 8 am to 8 pm Monday through Sunday (Saturday OR Sunday), 5 days per week, with the flexibility to work overtime based on business needs 

Start: September 28, 2015

Pay rate: $14-$16 / hour (based on experience)

Frequently Asked Questions

Is the salary disclosed for the Member Service Rep (Bilingual) position at healthcaresupportstaffing1?
The salary for this Member Service Rep (Bilingual) role at healthcaresupportstaffing1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Member Service Rep (Bilingual) position at healthcaresupportstaffing1 located?
This Member Service Rep (Bilingual) role at healthcaresupportstaffing1 is based in FL, Tampa, Tampa, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Member Service Rep (Bilingual) role at healthcaresupportstaffing1 full-time or part-time?
This is listed as a Contract position. It is posted as a Member Service Rep (Bilingual) role at healthcaresupportstaffing1.
How do I apply for the Member Service Rep (Bilingual) position at healthcaresupportstaffing1?
Click the "Apply Now" button on this page. You will be redirected to healthcaresupportstaffing1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Member Service Rep (Bilingual) job at healthcaresupportstaffing1 posted?
This Member Service Rep (Bilingual) position at healthcaresupportstaffing1 was posted on Sep 16, 2015. Apply as soon as possible — early applications are often reviewed first.
Member Service Rep (Bilingual)
healthcaresupportstaffing1
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