About this role

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

  • Provide claims information through telephone inquiry from providers of service.
  • Provide claim information through inquiries receive via facsimile from providers of service.
  • Recognize potential problems and refers them to the appropriate person to include Claims Management for resolution, and follows up to assure resolution.
  • Maintains a broad knowledge of all systems used in the adjudication of claims.
  • Maintains quality standards of claims calls handled.
  • Maintain a log of calls for use in the reporting and tracking of calls handled.
  • Liaison to other departments outside of the claims department.
  • Provides back-up to the Claims Department staff, (claims examiners, data entry & clerical)

Qualifications

  • High school diploma or general education degree (GED)
  • Minimum 5 years experience in medical claims environment.
  • Minimum 3 years customer service experience.
  • Demonstrated knowledge of ICD-9, CPT-4 and HCPCS coding
  • Fluent in both English and Spanish.

Additional Information

Hours for this Position:

Monday-Friday 8:30am-5:00pm 

Advantages of this Opportunity: 

• Competitive salary $15 - $17 per hour (depending on relevant experience) 

• Right to Hire position 

• Growth potential 

• Fun and positive work environment


Frequently Asked Questions

Is the salary disclosed for the Claims Customer Service Representative position at healthcaresupportstaffing1?
The salary for this Claims Customer Service Representative role at healthcaresupportstaffing1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Claims Customer Service Representative position at healthcaresupportstaffing1 located?
This Claims Customer Service Representative role at healthcaresupportstaffing1 is based in FL, Fort Lauderdale, Fort Lauderdale, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Claims Customer Service Representative role at healthcaresupportstaffing1 full-time or part-time?
This is listed as a Full time position. It is posted as a Claims Customer Service Representative role at healthcaresupportstaffing1.
How do I apply for the Claims Customer Service Representative position at healthcaresupportstaffing1?
Click the "Apply Now" button on this page. You will be redirected to healthcaresupportstaffing1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Claims Customer Service Representative job at healthcaresupportstaffing1 posted?
This Claims Customer Service Representative position at healthcaresupportstaffing1 was posted on Aug 28, 2015. Apply as soon as possible — early applications are often reviewed first.
Claims Customer Service Representative
healthcaresupportstaffing1
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