Bilingual Procedure Scheduler

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

• Process inbox - Daily
• Process voicemail & return calls - Daily
  
• Q-lines
  
• Appointments
  
• Schedule & Re-Procedures
  
• Schedule Diagnostics
  
• Answer and return patient calls in a timely manner
  
• Documentation
  
• Constant communication with physician, medical assistant and staff
  
• Review doctors schedule weekly and daily and make/update changes for physicians schedule
  
• Follow up protocol – calls to patient on a weekly/bi-weekly basis
  
• Clearance prior to procedure processing
  
• Sending letters to patients
  
• Pull charts as needed
  
• Recall
  

Qualifications

• Must be bilingual
• Willing to travel to satellite offices, depending on docs schedules
  
• A Hard-worker – will be working over 8 hours at times.
  
• At least 1yr experience in Scheduling (medical field) /PROCEDURE SCHEDULING EXP specifically
  
• Must have hospital scheduling experience 
  
• Willing to work closely with physician (cannot be shy)
  
• Must have Teamwork skills
  
• Must be a multi-tasker
  
• Must be able to get along with co-workers
  
• Must have 100% Customer service skills – our patients are #1
  
• Must have patience to handle difficult patients
  
• Must be professional in appearance and speaking
  
• Must be Organized and be able to problem solve
  
• Must know and understand that we document whenever we speak to patients
  
• Must be thorough & detailed in work
  
• MUST be courteous, nice, friendly, be great with customers/patients.
  
• MUST be organized and be a MULTI tasker – we are extremely busy!
  

Additional Information

Advantages of this Opportunity:

• $13-$14 (based on experience)

• Open to fluctuating hours – sometimes it will be 8-430 sometimes 10-630 and anywhere in the middle. If someone calls out, you may have to work 8-630 and need to be okay doing so

• Excellent benefits offered

• Right to Hire!