Customer Service I

healthcaresupportstaffing1
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📍 CA📍 Livermore📍 Livermore, CA, United States📍 usContract

About this role

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. 


Job Responsibilities:


Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

 Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

 Refer unresolved customer grievances to designated departments for further investigation.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

 

Qualifications

Minimum Qualifications:

  • GED or High School Diploma
  • 6 months to 2 years of Experience (Call Center)
  • We are basically looking for anyone with a call center background- healthcare not required

Additional Information

Hello!

My name is Lora and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical).  

If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (Or you’re more than welcome to call me at my office 321-574-6538.   

Frequently Asked Questions

Is the salary disclosed for the Customer Service I position at healthcaresupportstaffing1?
The salary for this Customer Service I role at healthcaresupportstaffing1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service I position at healthcaresupportstaffing1 located?
This Customer Service I role at healthcaresupportstaffing1 is based in CA, Livermore, Livermore, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service I role at healthcaresupportstaffing1 full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Service I role at healthcaresupportstaffing1.
How do I apply for the Customer Service I position at healthcaresupportstaffing1?
Click the "Apply Now" button on this page. You will be redirected to healthcaresupportstaffing1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service I job at healthcaresupportstaffing1 posted?
This Customer Service I position at healthcaresupportstaffing1 was posted on May 12, 2015. Apply as soon as possible — early applications are often reviewed first.
Customer Service I
healthcaresupportstaffing1
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