Telephone Receptionist - Bilingual (English/Spanish)
reliablereceptionist
Full time
Telephone Receptionist
About this role
Company Description
The Receptionist is the most important position at Reliable Receptionist. As a Receptionist here, you will be part of a small, dedicated team of professional receptionists responsible for answering incoming telephone calls for a variety of our client companies. Our philosophy is that we function as an extension of our client company’s staff and the front-end for their business, creating the impression for the caller that we work for our client company and not a third-party service.
Job Description
You will use cutting edge computer-telephone technology to handle calls in the following manner:
* Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus).
* Assist callers, answer frequently asked questions, and provide information as supplied to you by our client companies.
* Navigate our Windows-based call handling software to screen, announce and connect calls as appropriate to our client company’s personnel in real-time.
* Take accurate messages when necessary and transmit electronically to clients.
* Utilize web-based software applications to schedule appointments on behalf of client companies as appropriate.
* Read and interpret detailed call handling instructions as provided by client companies and presented to you on screen by our call handling software.
* Rapidly transition between answering calls for otherwise unrelated companies and execute accurate call handling procedures with the aid of our call handling software.
* Function as an effective team member with colleagues to accurately serve the needs of our clients.
* General office administration. Other duties as assigned.
* Compensation $12-$16 hourly, health insurance, paid time off, 401k, profit sharing.
Qualifications
Job Requirements:
* 2+ years experience as a Receptionist in a professional office environment or as a call center agent.
* Clear, articulate telephone voice.
* Outgoing telephone personality.
* Grammatically correct use of English both spoken and written (billingual Spanish a big plus).
* High-school diploma or equivalent required, college degree a plus.
* Basic knowledge of Windows PC operating system and word processing fundamentals.
* Keyboarding skills to accurately type 40+ wpm
* Transportation and ability to report to work reliably as scheduled.
* Bilingual – Spanish given extra consideration.
Additional Information
To be successful in this company, you must adhere to our core values of Integrity, Dedication, Enthusiasm, Accountability, Solutions Oriented and have a strong desire to deliver an Exceptional Experience to our clients and their callers. Team members are expected to be responsible, self-motivated and take pride in their work.
TO BE CONSIDERED FOR THIS POSITION YOU MUST:
1) APPLY THROUGH THIS WEBSITE BY FOLLOWING THE INSTRUCTIONS PROVIDED.
2) CALL 925-627-4219, LISTEN TO THE RECORDED MESSAGE AND FOLLOW THE INSTRUCTIONS PROVIDED.
CANDIDATES NOT FOLLOWING BOTH STEPS WILL NOT BE CONSIDERED.
Frequently Asked Questions
Is the salary disclosed for the Telephone Receptionist position at reliablereceptionist?
The salary for this Telephone Receptionist role at reliablereceptionist is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Telephone Receptionist position at reliablereceptionist located?
This Telephone Receptionist role at reliablereceptionist is based in CA, Walnut Creek, Walnut Creek, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Telephone Receptionist role at reliablereceptionist full-time or part-time?
This is listed as a Full time position. It is posted as a Telephone Receptionist role at reliablereceptionist.
How do I apply for the Telephone Receptionist position at reliablereceptionist?
Click the "Apply Now" button on this page. You will be redirected to reliablereceptionist's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Telephone Receptionist job at reliablereceptionist posted?
This Telephone Receptionist position at reliablereceptionist was posted on Sep 6, 2017. Apply as soon as possible — early applications are often reviewed first.
Telephone Receptionist
reliablereceptionist
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