Sales Consultant/ Executive

Company Description

Our client in the automotive industry, is looking to on board a Sales Consultant/ Executive in their organization. The role holder will Sell/lease new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.

Job Description

• Sell and deliver a minimum number of vehicles per month as per assigned targets.       
• Write complete sales orders and processes paperwork in accordance with dealership policies
• Utilize dealership sales control and follow-up systems.
• Attend product and sales training courses as requested by Sales Manager.
• Keep up to date on new products and services within the industry.
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintain a prospect development system.
• Conduct business in an ethical and professional manner.
• Satisfy the transportation needs of vehicle purchasers.
• Approach, greet, and help or give direction to any customer who enters the dealership showroom or sales lot.
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explain fully product performance, application, and benefits to prospects.
• Describe all optional equipment available for customer purchase.
• Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibit high level of commitment to customer satisfaction.
• Know and understand local laws which govern retail automobile sales.
• Establish personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Keep abreast of new products, features, accessories, etc., and their benefits to customers.
• Know and understand equity and values and can explain depreciation to the customer.
• Ensure that the Sales Manager has an opportunity to meet each customer.
• Turn 100 percent of closed deals to finance and Commercial manager, along with properly completed paperwork (insurance information, trade title etc.).
• Prepare sold vehicles for customer delivery prior to customer arrival.
• Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedule first service appointment.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attend sales meetings and submit timely reports when required.
• Maintain professional appearance.
• Conduct other tasks as assigned by immediate supervisor.

Qualifications

Bachelor's degree in Business Management/Sales and marketing or a related field from a recognized university.

Additional Information

• Three - Five (3-5) years related experience as Sales consultant in automotive industry.
• Strong business acumen.
• Environmental adoptability
• Excellent negotiation and interpersonal skills.
• High agility, personal standards, and goal oriented.
• Good analytical, presentation and effective communications skills
• Good planning and organization skills.
• Detail-oriented.
• Excellent report writing skills
• Excellent problem-solving skills