ServiceNow HRSD Application Engineer

ABOUT DYSRUPIT

DysrupIT is a leading global-based cloud services company. We support clients across the globe in their adoption of the cloud and their transformation to as-a-Service business models. DysrupIT is dedicated to making a positive impact in the communities it serves.

COMPANY CULTURE

We are constantly looking for talented people to join our team. We offer a unique and extraordinary career experience to motivate and inspire talents like you to make a difference in our customers, clients, and the entire organization. At DysrupIT, you’ll join a team of dedicated and brilliant professionals who share the same goal of pursuing integrity and excellence. We are committed to promoting a culture where employees are valued and respected. We invest in our employees and make sure that they will have the right training to secure their growth and advancement towards their career aspirations.

JOB SUMMARY

The ServiceNow HRSD Engineer is responsible for implementing, maintaining, and optimizing the ServiceNow Human Resources Service Delivery platform. This role focuses on building a robust, scalable platform used across IT customer teams, driving enterprise adoption through CI/CD practices, automated testing frameworks, and seamless integration with tools such as Azure DevOps and ServiceNow.

JOB RESPONSIBILITIES

• Work with tools such as ServiceNow and Azure DevOps on stories aligned to features; communicate new capabilities and process updates to customers to increase enterprise adoption.
• Implement tools and processes to build a robust platform for use by all IT customer teams; guide development and document standards for use by the organization.
• Act as a consensus builder, aligning systems engineering strategy and design with architectural guidelines, application strategy, and business goals.
• Manage the Continuous Integration and Continuous Delivery (CI/CD) lifecycle, and create and maintain test automation frameworks for key Human Resources Service Delivery (HRSD) processes and APIs interfacing with the ServiceNow Platform.

QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or other related fields.
• Understanding of ServiceNow and HRSD processes; background in other ServiceNow modules such as CMDB and ITSM is an advantage.
• Experience with Flow Designer, Automated Test Framework (ATF), and Catalog Development/Deployment end-to-end.
• Proficiency in API testing, deployment, and integration.
• Knowledge of Azure fundamentals and Azure DevOps.
• Experience coordinating with multiple product teams.
• Strong communication skills across multiple end users and stakeholders; proven team player.

WHAT WE OFFER

• Competitive compensation package commensurate with experience.
• Government-mandated benefits plus supplemental HMO coverage.
• Collaborative and professional work environment.
• Career growth opportunities within a growing finance organization.
• Hybrid/Remote work arrangement (where applicable).