About this role

Company Description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

Job Title: Helpdesk Support
Location: Columbus, OH
Duration:

Job Details:

Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests.
Provides immediate assistance and problem resolution, whenever possible for service inquiries concerning utilization and information regarding all computer systems applications, telephony and paging systems, personal computers and mobile devices.
Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages.
Experience with Windows 7 and Office 2010 required; Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required.

Qualifications

any one having help desk experience and customer service like inbound and outbound call experience is applicableΒ 

Additional Information

vijay kumar


Β IT Recruiter

US Tech Solutions

Phone No. #617-848-1794


Frequently Asked Questions

Is the salary disclosed for the Helpdesk Support position at ustechsolutions2?
The salary for this Helpdesk Support role at ustechsolutions2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Helpdesk Support position at ustechsolutions2 located?
This Helpdesk Support role at ustechsolutions2 is based in Columbus, Columbus, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Helpdesk Support role at ustechsolutions2 full-time or part-time?
This is listed as a Contract position. It is posted as a Helpdesk Support role at ustechsolutions2.
How do I apply for the Helpdesk Support position at ustechsolutions2?
Click the "Apply Now" button on this page. You will be redirected to ustechsolutions2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Helpdesk Support job at ustechsolutions2 posted?
This Helpdesk Support position at ustechsolutions2 was posted on Nov 7, 2016. Apply as soon as possible β€” early applications are often reviewed first.
Helpdesk Support
ustechsolutions2
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