Application Support Analyst

ustechsolutions2
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📍 King of Prussia📍 King of Prussia, PA, United States📍 PA📍 us

About this role

Company Description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

Key Responsibilities :   
•    Flexible to work between 12pm to 9pm, Sunday to Friday (5 days a week)
•    Fully responsible for delivery of key feeds within the agreed SLA
•    Monitoring, Trouble shooting and Supporting the day to day activities
•    Use business and application knowledge to investigate issues raised and assist in the production of Incident reports, which form part of the shift handover
•    This role is to be the interface between users and IT project
•    Adherence to documented procedural standards
•    Escalate issues which cannot be resolved by the Analyst, in a timely manner
•    Have a strong Customer Focus in order to provide a professional support service to both internal and external cliental
•    To assist with the streamlining of the support area i.e. suggesting where procedures can be improved without the introduction of risk
•    Maintain Knowledge base and share experience with support team members
•    Should take ownership of any tasks/issue handled by the team (even when other teams involved)

Qualifications


Qualifications / Technical knowledge & Experience required : 
Qualifications:
•    Graduate in Computer Science discipline
Technical Skills:
•    SQL knowledge (be able to read/write complex queries with joint between table, knowledge on optimizing SQL statements)
•    Unix (be comfortable working on a Unix environment)

Additional Information

Thanks & Regards

Kushal kumar

201-932-1539

Frequently Asked Questions

Is the salary disclosed for the Application Support Analyst position at ustechsolutions2?
The salary for this Application Support Analyst role at ustechsolutions2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Application Support Analyst position at ustechsolutions2 located?
This Application Support Analyst role at ustechsolutions2 is based in King of Prussia, King of Prussia, PA, United States, PA, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Application Support Analyst position at ustechsolutions2?
Click the "Apply Now" button on this page. You will be redirected to ustechsolutions2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Application Support Analyst job at ustechsolutions2 posted?
This Application Support Analyst position at ustechsolutions2 was posted on Jan 13, 2016. Apply as soon as possible — early applications are often reviewed first.
Application Support Analyst
ustechsolutions2
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