Customer Service Representative
vixxo
Full time
Coffee Grind and Brew Technician
About this role
Company Description
Be part of our growth story!!!
Vixxo is a multi-site facilities maintenance and repair specialist that partners with clients in industries ranging from restaurant and retail to transportation and logistics. The goal: to implement a data-driven approach that delivers quality on-demand and scheduled maintenance while lowering overall costs.
Our team has experience working with large companies, and we understand what it takes to be successful. We have spent the last decade on a journey to assemble a complete solution guided by industry best practices. Vixxo has made improvements and added our proprietary technologies to perfect our approach.
Job Description
• Ensure the completion of all work in the assigned territory according to customer and company requirements.
• Ensure strong customer loyalty through professional and reliable service.
• Complete accurate inspections, service and maintenance of equipment in order to maintain equipment operation and extend equipment life.
• Complete preventive maintenance tasks as established by the manufactures.
• Perform consistent, quality service throughout the assigned territory.
• Meet Service Level Agreement (SLA) requirements required by customers.
• Communicate clear and accurate information documenting the service provided and the results.
• Work with Dispatchers and Service Managers to ensure that workloads are managed correctly and efficiently.
• Report time worked and provide daily work information to the corporate office in a manner and form as per current company practices.
• Communicate in a clear and timely manner with Dispatchers and Service Managers to assure the highest levels of customer service.
• Wear only approved National Accounts uniforms at ALL TIMES while on the job.
• Adhere to all safety rules – be safe on and off the job site. Be cautious and careful when driving.
•Immediately report any safety violations to a Dispatcher or Service Manager.
•Never do ANYTHING that puts your safety, or the safety of others, in jeopardy.
• Any other duties that National Accounts may assign to you from time to time.
• Ensure strong customer loyalty through professional and reliable service.
• Complete accurate inspections, service and maintenance of equipment in order to maintain equipment operation and extend equipment life.
• Complete preventive maintenance tasks as established by the manufactures.
• Perform consistent, quality service throughout the assigned territory.
• Meet Service Level Agreement (SLA) requirements required by customers.
• Communicate clear and accurate information documenting the service provided and the results.
• Work with Dispatchers and Service Managers to ensure that workloads are managed correctly and efficiently.
• Report time worked and provide daily work information to the corporate office in a manner and form as per current company practices.
• Communicate in a clear and timely manner with Dispatchers and Service Managers to assure the highest levels of customer service.
• Wear only approved National Accounts uniforms at ALL TIMES while on the job.
• Adhere to all safety rules – be safe on and off the job site. Be cautious and careful when driving.
•Immediately report any safety violations to a Dispatcher or Service Manager.
•Never do ANYTHING that puts your safety, or the safety of others, in jeopardy.
• Any other duties that National Accounts may assign to you from time to time.
Qualifications
• Minimum 2 years of service experience in a similar or related field.
• Ability to work on commercial espresso, coffee brewing, coffee grinding and water systems.
• Must like coffee. Tasting is the final process in all repairs.
• Must be eligible to work in the US .
• Valid driver’s license (of the required class for the jurisdiction) with a clean driving record.
• Must be able to lift 50 lbs. without assistance.
• Good penmanship.
• Good organizational skills.
• Able to communicate clearly verbally and in writing.
Additional Information
If your interested in this opportunity please apply to the following link:
https://recruit.hirebridge.com/v3/application/applink.aspx?cid=6943&jid=460899
Frequently Asked Questions
Is the salary disclosed for the Coffee Grind and Brew Technician position at vixxo?
The salary for this Coffee Grind and Brew Technician role at vixxo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Coffee Grind and Brew Technician position at vixxo located?
This Coffee Grind and Brew Technician role at vixxo is based in Boston, Boston, MA, United States, MA, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Coffee Grind and Brew Technician role at vixxo full-time or part-time?
This is listed as a Full time position. It is posted as a Coffee Grind and Brew Technician role at vixxo.
How do I apply for the Coffee Grind and Brew Technician position at vixxo?
Click the "Apply Now" button on this page. You will be redirected to vixxo's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Coffee Grind and Brew Technician job at vixxo posted?
This Coffee Grind and Brew Technician position at vixxo was posted on Oct 22, 2017. Apply as soon as possible — early applications are often reviewed first.
Coffee Grind and Brew Technician
vixxo
You'll be redirected to vixxo's official application page on SmartRecruiters.