Bilingual Patient Coordinator
childrensdentalland· Staff (Front Office)
About this role
Company Description
Children’s Dental Land & Kid’s Dental Specialists is a bilingual (English,Español), pediatric dental clinic which provides dental care to infants, kids, teens, adolescents, and special needs children.
Company Policy
- A non-smoking and drug free environment.
- Gun free environment.
Job Description
Qualifications
Education
- University degree or college diploma
Minimum Qualifications
- Dental software: Dentrix and Dexis
- The Bilingual Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits.
- Deliver quality and compassionate care to every patient
- Must be fluent in Spanish and English
- Greet parents and patients when they enter or leave the office
- Ensure parents who are waiting are kept informed of the progress of their appointment or child
- Maintain a clean and tidy waiting area and front desk area
- Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient’s Dentrix and Dexis file
- Ensure service limits are recorded and communicated with the clinical team prior to treating the patient
- Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient’s appointment
- Schedule follow-up operatory and six month recall appointments for patients
- Answer incoming calls and direct the caller to the proper person, taking messages when necessary
- Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed
- Ensure all patient records are re-filed at the end of the day
Additional Information
Preferred Qualifications
Application Details
The successful candidate will be required to complete a pre-employment screening consisting of a Criminal Record Check,Drug Test, Degree Verification.
Only those applicants selected for an interview will be contacted.
Children’s Dental Land & Kids Dental Specialists is an Equal Opportunity Employer
TO APPLY
Interested applicants can submit a current resume along with their cover letter, in confidence to: https://www.smartrecruiters.com/ChildrensDentalLand
Frequently Asked Questions
Is the salary disclosed for the Bilingual Patient Coordinator position at childrensdentalland?
The salary for this Bilingual Patient Coordinator role at childrensdentalland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Bilingual Patient Coordinator position at childrensdentalland located?
This Bilingual Patient Coordinator role at childrensdentalland is based in AZ, Phoenix, Phoenix, AZ, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Bilingual Patient Coordinator role at childrensdentalland full-time or part-time?
This is listed as a Full time position. It is posted as a Bilingual Patient Coordinator role in the Staff (Front Office) department at childrensdentalland.
Which team or department does the Bilingual Patient Coordinator at childrensdentalland belong to?
This Bilingual Patient Coordinator position is part of the Staff (Front Office) department at childrensdentalland. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Bilingual Patient Coordinator position at childrensdentalland?
Click the "Apply Now" button on this page. You will be redirected to childrensdentalland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Bilingual Patient Coordinator job at childrensdentalland posted?
This Bilingual Patient Coordinator position at childrensdentalland was posted on Oct 24, 2014. Apply as soon as possible — early applications are often reviewed first.
Bilingual Patient Coordinator
childrensdentalland
You'll be redirected to childrensdentalland's official application page on SmartRecruiters.