IT Help desk

tbsservices· Rec-i ( IT contracts)
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📍 Auckland📍 Auckland, , New Zealand📍 nzContract

About this role

Company Description

We are looking for an experienced IT all-rounder to join our clients Help Desk team. This team provides software & hardware support to people located across NZ.  You will be located in the Auckland office providing both phone and onsite support.

This is  a contract help desk role is in Auckland Albany, starting next week.

Currently for 6 hours per day from 0800 am to 200 pm, but may go over 2:00. This contract is likely to go for 4 months.The critical requirements is for a desktop support knowledge, mainly phone based solution on active directory.

Job Description

This role will require you to provide all levels of IT support for a Microsoft operating system, installing a wide range of software products and configuring mobile devices. You will be involved in troubleshooting, repairing, upgrading hardware and resolving IT issues for users. 

As the successful candidate you will need to have strong communication skills and the ability to prioritise tasks and take calls and emails. You will also be dedicated to providing great customer service at all times and most importantly be honest and reliable. 

Qualifications

  • Previous experience within a similar technical role (Call centre)
  • Relevant tertiary qualifications (IT or similar)
  • High level of communication skills
  • Ability to work as a part of a team
  • Ability to work in a fast paced, pressurised environment

Additional Information

-Oral and written communication skills
-Customer service orientation
-Problem analysis and Problem-solving
-Adaptability
-Planning and organising
-Attention to detail

Frequently Asked Questions

Is the salary disclosed for the IT Help desk position at tbsservices?
The salary for this IT Help desk role at tbsservices is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Help desk position at tbsservices located?
This IT Help desk role at tbsservices is based in Auckland, Auckland, , New Zealand, nz. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Help desk role at tbsservices full-time or part-time?
This is listed as a Contract position. It is posted as a IT Help desk role in the Rec-i ( IT contracts) department at tbsservices.
Which team or department does the IT Help desk at tbsservices belong to?
This IT Help desk position is part of the Rec-i ( IT contracts) department at tbsservices. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Help desk position at tbsservices?
Click the "Apply Now" button on this page. You will be redirected to tbsservices's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Help desk job at tbsservices posted?
This IT Help desk position at tbsservices was posted on Nov 18, 2015. Apply as soon as possible — early applications are often reviewed first.
IT Help desk
tbsservices
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