Banking Operations Officer
About this role
Company Description
Faydety is a business born to address the lack of information and ambiguity in the financial services market and the inefficient processes.
Job Description
About the role:
The Banking Operation Officer – reporting to the Head of Banking Operations - is the one responsible for gathering information, uploading them, breaking information down to customers, helping them apply, and then following up with banks until the client receives what he applied for. Also, he analyzes and continuously improves the process.
Responsibilities:
- Responsible for Obtaining and Updating Bank's products, related rates, and required documents periodically on the Faydety website.
- Guide clients through troubleshooting and navigating the Faydety website.
- Review the Client application and make sure it meets all bank requirements before sending it to the concerned bank.
- Follow up with Client and Bank and Update Application Status
- Facilitating cross-channel feedback from customers and Banks to management.
- Observing, reviewing, and analyzing processes to identify inefficiencies and areas where improvements could be made
- Delivering reports to department heads, management teams, and boards of directors to provide insight into the overall efficiency of the Process
- Initiate different campaigns to push sales in all different channels
- Help to increase the number of applications on the website.
- Responsible for preparing and sending payment invoices to banks and receiving bank transfer-proof.
- Responsible for Achieving the Annual Target
Qualifications
- Good Mathematical Skills
- Good time management, prioritization, and multitasking abilities
- High communication skills
- Adequate knowledge of basic banking products
- Fluent in Arabic & English written/spoken.
- Training experience in a bank (Preferred)
- Excellent Computer Skills
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Banking Operations Officer position at faydety?
The salary for this Banking Operations Officer role at faydety is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Banking Operations Officer position at faydety located?
This Banking Operations Officer role at faydety is based in Abu Al Feda, Abu Al Feda, Cairo Governorate, Egypt, Cairo Governorate, eg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Banking Operations Officer role at faydety full-time or part-time?
This is listed as a Full time position. It is posted as a Banking Operations Officer role at faydety.
How do I apply for the Banking Operations Officer position at faydety?
Click the "Apply Now" button on this page. You will be redirected to faydety's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Banking Operations Officer job at faydety posted?
This Banking Operations Officer position at faydety was posted on Jun 27, 2022. Apply as soon as possible — early applications are often reviewed first.
Banking Operations Officer
faydety
You'll be redirected to faydety's official application page on SmartRecruiters.