Production Operator - Day Shift
wirecoworldgroup
Full time
Customer Care Representative - German
wirecoworldgroupĀ· Commercial
About this role
DescriĆ§Ć£o da empresa
Na WireCoĀ® criamos cabos de excelĆŖncia que inspiram inovaĆ§Ć£o sem limites. A nossa marca Ć© a forƧa que faz o mundo evoluir. SĆ£o os nossos produtos de excelĆŖncia que ajudam o mundo a atingir os seus objetivos. A WireCoĀ® estĆ” sedeada em Kansas, EUA, com fĆ”bricas, centros de distribuiĆ§Ć£o e centros de I&D espalhados por todo o mundo.
DescriĆ§Ć£o do emprego
DescriĆ§Ć£o
- ReceĆ§Ć£o e processamento de encomendas assegurando a satisfaĆ§Ć£o das necessidades dos clientes.
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O/A Customer Care Representative deve representar e motivar os outros no cumprimento dos comportamentos do WireCo Business System (WBS):
- Cooperativo - Valorizamos um ambiente de inclusividade e debate saudƔvel que reflete a forƧa da nossa equipa
- ResponsĆ”vel ā Celebramos os sucessos, aprendemos com os erros, evitamos desculpas e assumimos os resultados
- Auto-consciente ā Compreendemos os nossos pontos fortes e necessidades, tendo em consideraĆ§Ć£o como as nossas aƧƵes afetam os outros
- IntenĆ§Ć£o Nobre ā Agimos a pensar nos outros, abordando o nosso trabalho de forma Ćntegra para garantir o melhor resultado
- Determinado ā Temos iniciativa, partilhamos ideias e geramos soluƧƵes para vencer e atingir as nossas metas
- Transparente ā Promovemos a comunicaĆ§Ć£o aberta e honesta e o feedback claro e construtivo
- Curioso ā Procuramos opiniƵes externas para testar a nossa forma de pensar, desafiando o status quo
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Responsabilidades
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1. GestĆ£o de encomendas e contratos intercompany e clientes externos
(CotaƧƵes, receĆ§Ć£o de POs, confirmaƧƵes de venda e alteraƧƵes contratuais)
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2. CoordenaĆ§Ć£o de planeamento, produĆ§Ć£o e logĆstica
(Lead-times, prioridades, alinhamento com produĆ§Ć£o, expediĆ§Ć£o e armazĆ©ns)
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3. GestĆ£o de exportaƧƵes e documentaĆ§Ć£o comercial
(Cartas de crƩdito, faturas, certificates, EUR1, DNV, packing lists, etc.)
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4. Interface com transitĆ”rios e operadores logĆsticos
(CoordenaĆ§Ć£o de transportes, cotaƧƵes de frete e acompanhamento de envios)
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5. AtualizaĆ§Ć£o de dados operacionais e reporting
(Stocks, call-offs, open orders, mapas de expediĆ§Ć£o, Intrastat e relatĆ³rios)
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6. Suporte ao cliente e Ć equipa comercial
(ComunicaĆ§Ć£o diĆ”ria, gestĆ£o de expectativas e resoluĆ§Ć£o de desvios)
QualificaƧƵes
QualificaƧƵes e ExperiĆŖncia
- 12Āŗ ano de escolaridade (mĆnimo);
- 2 anos de experiĆŖncia profissional em funƧƵes similares;
- Conhecimentos de lĆngua inglesa e alemĆ£ (obrigatĆ³rio);
- Conhecimentos de InformĆ”tica na Ć³tica do utilizador (obrigatĆ³rio);
- Utilizador de sistemas ERP.
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Requisitos adicionais
- Excelente capacidade de comunicaĆ§Ć£o, trabalho em equipa e gestĆ£o de tempo e de prioridades;
- OrientaĆ§Ć£o para detalhes, resultados e objetivos, proatividade e foco na resoluĆ§Ć£o de problemas;
- ResidĆŖncia na Maia ou concelhos limĆtrofes.
InformaĆ§Ć£o adicional
O que oferecemos
- CondiƧƵes sob negociaĆ§Ć£o;
- Oportunidade de trabalhar numa empresa lĆder de mercado.
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Frequently Asked Questions
Is the salary disclosed for the Customer Care Representative - German position at wirecoworldgroup?
The salary for this Customer Care Representative - German role at wirecoworldgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Care Representative - German position at wirecoworldgroup located?
This Customer Care Representative - German role at wirecoworldgroup is based in Nogueira da Maia, Nogueira da Maia, , Portugal, pt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Care Representative - German role at wirecoworldgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Care Representative - German role in the Commercial department at wirecoworldgroup.
Which team or department does the Customer Care Representative - German at wirecoworldgroup belong to?
This Customer Care Representative - German position is part of the Commercial department at wirecoworldgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Care Representative - German position at wirecoworldgroup?
Click the "Apply Now" button on this page. You will be redirected to wirecoworldgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Care Representative - German job at wirecoworldgroup posted?
This Customer Care Representative - German position at wirecoworldgroup was posted on Apr 24, 2026. Apply as soon as possible ā early applications are often reviewed first.
Customer Care Representative - German
wirecoworldgroup
You'll be redirected to wirecoworldgroup's official application page on SmartRecruiters.