Clerical Opportunity (Bank/Financial/Contracts)

Company Description

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.

Not only are we committed to meeting and exceeding our customer’s needs, but also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.

For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.

Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.

Job Description

Position Summary:

This resource will be going through databases and lists and validating customer account information (did we do this on an account, etc?). Search and find (research), and funneling to supervisor or manager. Going through accounts in a list format.

o Validate customer account information

o Analyze customer account data to determine account status

o Promptly reports/refers sensitive and complex issues to the Inventory Control Team Leader.

o Documents all activities in a clear and concise manner using the appropriate systems and in accordance with established procedures.

Qualifications

o Must be able to work 8am-5pm, but be flexible to do 7-4 or 7:30-4:30, etc

o Intermediate Excel Experience REQUIRED

o Previous Banking Experience highly preferred

o Professional demeanor – will be working and interacting with up to 125 other associates and managers within the department.

o Strong written and verbal communication required

o Ability to work independently

o Attention to detail – A must. Will be handling high volume of auto finance contracts and vehicle information

o Ability to thrive in a compliance-based environment

o Ability to multitask and be flexible with a high volume of workloads

o Experience in an administrative, reporting or high volume production environment (i.e., insurance

o Financial, Banking, Contracts experience is highly preferred

o Previous phone based customer service, financial, or banking experience handing high volume phone calls while working in multiple systems.

Additional Information

Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.