AR Accounting Ops Coordinator

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

AR Accounting Ops Coordinator is task with the following accountabilities: 

• Deliver all baseline and project goals for DCSO, currency, accuracy and timeliness. 

• Monitor and report customer account statuses and results against defined KPIs, goals and objectives. 

• Analyze complex customer issues, collaborate to determine actionable, practical solutions that reduce customer issues and are sustainable. 

• Create and utilize reports to support analysis of pertinent account information. 

• Collaborate with customers, sales field, and finance functions to achieve improvements. 

• Achieve individual and departmental metrics.

• Maximize overall A/R business processes, automate and reduce rework.

• Effectively communicate and escalate issues and procedural changes with Team Coordinators and Managers.

Qualifications

Requirement:

• High school diploma or equivalent required. Some college preferred.

• Knowledge of overall A/R workflow and systems - 2 yrs experience

• Highly skilled and knowledgeable in regards to adjustments, research, collections, account issues, and customer relationships.

• Experienced in the use of Microsoft Excel and proficient in the use of other Microsoft Office applications.

• 2+ years (recommend testing of the candidate before submittal.

• Able to apply critical thinking to problem solving and analysis.

• Adept at collaboration and teamwork skills.

• Professional and mature with a high degree of confidence interacting with the customer and other functions. Analytical, highly organized and detail oriented.

• Nice to Have: Knowledge of C2C, how to utilize DB2 queries, navigation of customer websites and vendor portals to enter disputes for payment. 

• Ability to sit at desk, vision to use dual monitors, navigation to shared to printer

Additional Information

To discuss on this opportunity, please contact:

Ujjwal Mane at 973-805-7557

ujjwal.mane(at)collabera.com