Customer Service Representative
About this role
Company Description
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.ย
Job Description
Duration 8 months
Pay Rate $17.50
Shift Hours: Flexibility Needed (1st or 2nd Shift)
Training Hours Mon โ Fri; 8 AM โ 5 PM (4 weeks)
ย
Job Description ย ย ย ย ย ย
Assists customers with questions or issues regarding their accounts received via phone and/or correspondence. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. May require advanced knowledge of the organization, products and/or services. Must have good communication and problem-solving skills. May research issues or transfer to a research function. May involve cross selling or up selling of other financial products. Handles customer calls with somewhat more complexity.ย
Qualifications
- Candidates MUST have a completed 4 year degree course
- Highly motivated to build a career with the Client
- Able to work 40 hours per week (or more)
Related experience in the field
Additional Information
To know more about this position or to schedule an interview feel free to contact after applying here:
Laidiza Gumera
973-774-7804
laidiza.gumera(at)collabera.com
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at collabera2?
Where is the Customer Service Representative position at collabera2 located?
Is the Customer Service Representative role at collabera2 full-time or part-time?
How do I apply for the Customer Service Representative position at collabera2?
When was the Customer Service Representative job at collabera2 posted?
You'll be redirected to collabera2's official application page on SmartRecruiters.