Tour Guide

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details: 

Industry Manufacturing

Work Location Moline IL 61265

Job Title Tour Guide

Duration 3 Years (Strong possibility of extension)

Job Description:

• Duties: Coordinates and plans all factory tours. 

• Prepares tour guide work schedules ensuring appropriate number of tour guides are available for scheduled tours. 

• Compiles data necessary to prepare files or create standard and special reports using defined formats. 

• Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting. 

• Acts as the Company representative during factory tours and events. 

• Trains tour guides on tour routes and appropriate information to provide guests. 

Major Duties:

• Workers will provide tours for Dealers, schools, families, and customers. 

• Training will be provided on client, client history, exhibits, and QC area. 

• Schedule is very flexible. Most Tour Guides work anywhere from 4-12 hours a week as need or as available. 

• Current Tour Guide shifts are M-F 9:00 am - 1:00 pm and 1:00 pm - 5:00 pm; Sat 10:00 am - 1:30 pm and; 1:30 pm - 5:00 pm, and Sun 12:00 pm - 4:00 pm. 

• Beginning in November shifts will be split M-F 9:00 am - 1:00 pm, 11:00 am - 2:00 pm, and 1:00 pm - 5:00 pm. 

• Guides are requested to work occasional weekends and holidays - on a rotational basis. 

• Tour Guides may also be requested to provide VIP tours and assist with special events. 

• The three major events at the Pavilion are: Learn and Play Day in July, the Tractor Show in September, and Craft Day every 3rd Sat of the month. 

Qualifications

Requirements: 

• Candidates must have strong customer service skills. 
• An ideal candidate will have any or all of the following: a lot of knowledge about client through work experience, family, or research, experience in education or training, and/or experience working with/educating children. 
• Computer skills are not necessary.

Additional Information

To know more about the position, please contact:

Monaliza Santiago

314-815-5414