Help Desk Support
About this role
Company Description
Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.
Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
Job Description
Position Details:
Title: Help Desk Support
Duration: 6 month (may extend)
Location: Columbia Heights, MN
Responsibilites:
โข Perform diagnostics on PC hardware failures and resolve any problems with software applications
โข Work closely with Helpdesk Support Technicians on support of our remote employees
โข Assist in inventory of our hardware supplies
โข Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards
โข Maintain service levels while minimizing end user downtime with prompt response and turnaround
Qualifications
Additional Information
To apply:
Please contact Monil Narayan at (973)-929-3861
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