Customer Service Representative

collabera2
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📍 IL📍 Milan📍 Milan, IL, United States📍 usFull time

About this role

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.


Job Description

Position Details: 

Industry Manufacturing

Work Location East Milan IL 61264

Job Title Customer Service Representative

Duration 3 Years (Strong possibility of extension)

Job Description            

• This person will be working in a call center environment taking 40-50 calls per day from dealers.

• Responsible for tracking and tracing orders, missing freight from a shipment, etc. 

• There will also be daily responsibilities that are rotated through the team, such as investigations and a shared email box. 

Qualifications

• Some Excel reporting will be required, so the candidate is required to be proficient with Excel and MS Outlook (must be reflected on the resume). 

• High school diploma/equivalent with 2+ years of customer service experience is required, but call center experience would be extremely beneficial and is strongly preferred. 

• Must have the ability to handle a large volume of workload on a daily basis, work in a team environment and be self-directed. 

• Schedule will most likely be 8am-4:30pm, but this person MUST have the flexibility to work OT, including holidays and during shutdowns.

Additional Information

To know more about this position please contact;

Monaliza Santiago

314-815-5414

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at collabera2?
The salary for this Customer Service Representative role at collabera2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at collabera2 located?
This Customer Service Representative role at collabera2 is based in IL, Milan, Milan, IL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at collabera2 full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role at collabera2.
How do I apply for the Customer Service Representative position at collabera2?
Click the "Apply Now" button on this page. You will be redirected to collabera2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at collabera2 posted?
This Customer Service Representative position at collabera2 was posted on Nov 2, 2015. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
collabera2
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