Client Services Executive

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Reporting to the National Account Manager, the CSE will be responsible for the administration of Client Relation Programs; build relationships with the client managers and key consultants. All methods of practice and/or work performance shall conform to written established policies and procedures.

• Regular client meetings to build relationships with hiring managers to provide repeat business and excellent customer service

• Follow-up with client managers for submitted candidates

• Input data into Consultant Profiling System

• Lead generation through existing consultants and/or client managers

• Ensure 100% compliance with regards to updating consultant skills into Collabera database

• Walk-in new consultants to the client site and share Collabera’s mission and vision with them

• Regular consultant meetings to build relationships with key consultants

• Co-ordinate with Delivery and/or Account Managers to resolve consultant issues

• Coordinating interview confirmations / interview feedback with delivery team and Client Managers

• Coordinate complete on boarding procedures including but not limited to sending the on boarding email / coordinating on boarding process and all post hire coordination activities with Client managers

• Escalate any issues raised by client to Account Manager

• Weekly CMS should be updated for every client meeting with weekly activity log

• Travel: 50-60% travel within the designated territory expected and required

Qualifications

Must Have:

• Bachelor's degree in Business, Psychology, Sociology, etc.

• 1-2 years’ experience in IT Recruiting

• Open to Travel (50-60%)

• Familiar with MS tools

• Excellent Communications/Interpersonal skills

• Good to have knowledge/experience on social media recruiting

• Basic Computer knowledge

Additional Information

To schedule an interview, please contact;

Taylor Stern

704-830-0516