Epsilon Harmony Specialist (Email Campaign Specialist) - San Jose, CA

Company Description

IT

Job Description

Role: Epsilon Harmony Specialist (Email Campaign Specialist)
Location: San Jose, CA
Duration: 6+ Months

BGV will be done for the selected candidates.


Requirement:

· Email Campaign Producer / Campaign Email Service Specialist (min 6+ max 9 yrs. exp.)

· Epsilon Harmony Product experience (min 1 yr. exp.)

· Onsite Coordination Experience (min 3+ yrs.)



Job Description:

· Create and maintain production schedules to ensure campaigns are delivered on time

· Coordinate and Build emails (events) according to specifications

· Perform PSD to HTML conversions, upload content areas, business rules and links in Epsilon Harmony email system for delivery to select audience

· Set up audience by segmentation for Adhoc Campaigns and include sequencing for Trigger / Recurring Campaigns as per instructions

· Setup business rules in Epsilon Harmony to ensure email versions are dynamically constructed

· Perform QA / Gate reviews, link checks, and track approvals of proofs and final counts through the approval process, making any corrections / change requests as needed

· Work collaboratively with the Campaign Project Manager, Email Marketing to setup emails and prioritization of tasks

· Review and approve SOPs, QA Checklists and execution workflow based on the existing model

· Plan, Monitor and Control execution of Harmony Build and Delivery along with offshore Sr. manager

· Implement Process Optimization after periodic evaluation to ensure lesser time-to-market

· Ensure adherence to quality standards

· Schedule and Deploy emails as per instructions included in the job-ticket / Campaign Build Requirement

· Coordinate and facilitate Project Weekly Status Reporting, Quarterly Business Review (QBR)

· Resolve any production issues during regular hours related to Email Build

· Work with the offshore counter parts on Capacity Planning and Project Planning

Please respond with your word resume and requested details:

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Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.