IT Technician
smardt
Full Time
IT Technician
About this role
Company Description
Technology professionals providing specialized IT support, Tech support, business support services and technology solutions throughout Tampa. We offer businesses instant access to an entire team of outsourced technology specialists with a collective of skills and expertise at significant financial savings.
Job Description
We are seeking a detail-oriented, thorough, and organized IT technician to support for incoming queries and issues related to MAC and PC systems, software, and hardware. The successful candidate will perform Help Desk Support, including walk-in management, ticket assignments, and answering the Help Desk phone and provide hands-on support for IT issues within our organization.
Responsibilities and Duties:
➜ Keep systems up-to-date through operating systems upgrades
➜ Support with the implementation and ongoing support of new software and features.
➜ Set up new employee user profiles on system networks and processes new hardware shipment
➜ Administer technical support either by phone, remote access or site visits as needed
➜ Counter to IT issues, hardware maintenance, software, networking, etc
➜ Assess connectivity issues, equipment, and software
➜ Assist with Servers, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more
➜ Maintain records/logs of repairs and fixes and maintenance schedule
➜ Identify computer or network equipment shortages and place orders
Qualifications
➜ High school degree or equivalent; Bachelor’s degree in computer science, information systems or related field preferred
➜ CompTIA A+, CompTIA Net+ certification or other related IT professional certification; meet all state-required licensure/certification
➜ Ability to troubleshoot and resolve multiple issues
➜ Ability to multitask, prioritize, and manage time efficiently
➜ Up-to-date knowledge of new systems, information, software, and upgrades
➜ Excellent verbal and written communication skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the IT Technician position at mccoastal?
The salary for this IT Technician role at mccoastal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Technician position at mccoastal located?
This IT Technician role at mccoastal is based in FL, Tampa, Tampa, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Technician role at mccoastal full-time or part-time?
This is listed as a Full time position. It is posted as a IT Technician role at mccoastal.
How do I apply for the IT Technician position at mccoastal?
Click the "Apply Now" button on this page. You will be redirected to mccoastal's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Technician job at mccoastal posted?
This IT Technician position at mccoastal was posted on Nov 14, 2019. Apply as soon as possible — early applications are often reviewed first.
IT Technician
mccoastal
You'll be redirected to mccoastal's official application page on SmartRecruiters.