Service Technician Ag and Turf Equipment
About this role
Company Description
Job Description
There are multiple needs for Service Techs, Master Service Techs, Mobile Service Techs and Advanced Service Techs. We need techs interested in the area and with experience on Ag and Turf equipment.
The Service Technician independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
Responsibilities:
o Performs complex diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
o Participates in Service Education Training programs required for the development of skills and knowledge
o Performs diagnosis and repair in the field as required
o Mentors Service Technician Trainees and Service Technicians
o Conducts or supports customer clinics
o Maintains current knowledge of John Deere and competitive products
o Maintains condition of vehicles, inventory, tools and equipment
o Maintains a clean work area and performs work in a neat and orderly fashion
o Follows all safety rules and regulations in performing work assignments
o Completes all reports and forms required in conjunction with work assignments
o Accounts for all time and material used in performing assigned duties
Experience, Education, Skills and Knowledge:
o 5+ years of experience performing service repairs
o Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures on the machines of the Technician's specialty
o Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
o Excellent skills in operating vehicles and equipment used for diagnostic purposes
o Ability to use Service Advisor and basic computer functions
o Ability to lift at least 75 lbs. repeatedly
o Master Service Technician certification preferred
o High School Diploma or equivalent experience required; Associates degree preferred
o Valid driver's license required; CDL (Commercial Drivers License) and fork lift license preferred
Bottom Line Requirements:
1. 3+ years of experience performing service repairs.
2. Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures on the machines of the Technician's specialty.
3. Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
4. Excellent skills in operating vehicles and equipment used for diagnostic purposes.
5. Ability to use Service Advisor and basic computer functions.
6. Close enough for a short easy move or interest in a move to the area.
7. Master Service Technician certification is a plus.
8. Graduation from John Deere Tech program is a plus.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
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