Operations Manager - Events and Exhibitions Industry

Are you a highly organised operations professional who thrives in fast-paced environments and enjoys solving complex logistical challenges?

We’re looking for a talented Operations Manager to join our team at Expo Centric. This role is perfect for someone who’s passionate about operational excellence, project coordination, logistics planning, and leading teams to deliver outstanding outcomes across multiple projects and bookings.

At Expo Centric, we don’t just fill roles — we build teams that create extraordinary experiences. Every position here plays a key part in delivering projects that wow our clients and help us grow. You’ll be part of a company that lives by its core values: Courage, Curiosity, Selflessness, Judgement, and Communication.

Discover what we do at Expo Centric:

https://www.youtube.com/watch?v=7yKFWj_8e3Q

https://www.youtube.com/watch?v=PiR8qYJ2IRQ&t=9s

What You’ll Do

• Oversee day-to-day operational activities across projects, bookings, logistics, and supplier coordination.
• Coordinate labour allocation, travel arrangements, freight planning, and operational schedules to ensure seamless project execution.
• Collaborate with internal teams, suppliers, venues, and stakeholders to maintain alignment and operational readiness.
• Drive operational performance by monitoring KPIs, identifying risks, and implementing process improvements.
• Manage supplier relationships, including sourcing, coordination, and negotiating operational requirements where appropriate.
• Oversee freight and shipment coordination, ensuring documentation, timelines, and compliance requirements are accurately managed.
• Support budgeting, forecasting, and operational cost tracking across labour, travel, and supplier expenses.
• Lead and support the operations team by promoting accountability, communication, and continuous improvement.
• Maintain operational documentation, reporting, and workflows to support consistent delivery standards.
• Ensure operational compliance with company procedures, governance, OH&S, and legal obligations.

What You Bring

• 3–5 years of experience in operations management, logistics, project coordination, events, or a similar operational environment.
• Strong experience managing multiple operational activities simultaneously in a fast-paced setting.
• Proven ability to coordinate suppliers, labour, travel, freight, and operational logistics effectively.
• Excellent stakeholder management and communication skills across cross-functional teams.
• Confidence using Microsoft Office Suite, particularly Excel and scheduling tools.
• Experience with operational systems, reporting tools, or project management platforms.
• Strong problem-solving skills with the ability to identify operational risks and implement effective solutions.
• High attention to detail with excellent organisational and time management skills.
• Leadership capability with experience supporting or supervising operational teams.
• Experience within the exhibitions, events, or related industries is highly desirable.

Why Join Expo Centric?

• Work with a cross-border team making tangible impact on every project.
• Be part of a collaborative, values-driven environment focused on operational excellence.
• Access ongoing mentoring from senior leaders and performance-based growth pathways.
• Contribute to a growing business where your expertise shapes real operational outcomes.
• Work on exciting projects that challenge and develop your operational and leadership skills.

Ready to Apply?

Submit your CV and a short cover letter outlining how your experience aligns with this role.

Expo Centric is an equal opportunity employer.

www.expocentric.com.au